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Directing Users to Booking Calendar After Payment


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My client's site offers services that require her clients to book times. I want to make it so that after her clients purchase the service (through squarespace checkout), they're directed to a calendar page to book the time/date of the service they just purchased. Currently she has her clients pay her via PayPal site after they book, so it hasn't been an issue, but we want to move the payment process to her site (through squarespace), and I just don't know how I can get her clients to pay for the service then be directed to the booking page. I tried doing a code injection, using the embed code for the calendar in the Order Confirmation page, and it added it to the footer, but there's no way to add it to the actual page or to edit the content of the Order Confirmation page to say "hey, look at the footer to book." I'm absolutely certain that people have had this problem before, but there seems to be no easy solution on Squarespace's help site. I've thought of adding information to the checkout page that just has the direct link to her calendar, stating that once they pay they'll need to follow the link to schedule their service, but this seems like it might be too confusing for the average client. Please if anyone has any idea how I can direct users to a booking page after they've purchased their service, I'd be very very grateful!!

Edited by LaurenSquare
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This sounds like a perfect situation to use Squarespace Scheduling (previously Acuity). It is an online appointment-booking tool built into Squarespace. Enter your availability and the services you of

Without more information about the use case, it's difficult to offer specific suggestions. To help us, please provide a working link to the page where the service is purchased as well as a link to the

This sounds like a perfect situation to use Squarespace Scheduling (previously Acuity). It is an online appointment-booking tool built into Squarespace. Enter your availability and the services you offer, then use Scheduling to share your schedule, receive online bookings and take payments. You can optionally send reminders and follow-up emails to clients. You can try it free for 14 days. 

 

 

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Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include.
Explore our range of Squarespace Extensions, including the Wishlist, Variant Availability and Datepicker Extension
Note that links in my posts may be affiliate links. Need personal help? 
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Hi! Yes, I am familiar with Acuity, but I don't want to add another add-on that my client will have to pay for, (and I know Acuity offers a free version, but in order to pay through Acuity, she would have to purchase the paid version of it), plus I've set her up using product pages (shop page) in Squarespace, which has a book button already on it without the option to remove it - 2 buttons would be ridiculous. Plus, with the services she offers and the way acuity is designed, it would just make it too complicated for users to select the service they're looking for. And that's the last thing I want to do to potential buyers right before they convert.

Any other suggestions?

What if I put in a permanent redirect on the confirmation URL to a booking page? Is that crazy? I think Squarespace is making me crazy. 

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Without more information about the use case, it's difficult to offer specific suggestions. To help us, please provide a working link to the page where the service is purchased as well as a link to the page where you want clients to schedule it. That will give us more context and help to explain why Squarespace's new Scheduling product doesn't meet your client's needs.

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include.
Explore our range of Squarespace Extensions, including the Wishlist, Variant Availability and Datepicker Extension
Note that links in my posts may be affiliate links. Need personal help? 
Book a Squarespace Expert.

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A current issue with Scheduling is that if you book through it (or Acuity) you cannot get the clients email address / detials into Sqaurespace Mail, whihc seems totally daft to me.

Currently I have Acuity mail templates but I want to use Squarepace Mail but cannot without doubling up. Surely there should be a way to get scheduling clients email address into Sqaurespace Mail ?

 

Edited by jai.cheswick
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  • 2 months later...
On 1/23/2020 at 8:48 PM, paul2009 said:

This sounds like a perfect situation to use Squarespace Scheduling (previously Acuity). It is an online appointment-booking tool built into Squarespace. Enter your availability and the services you offer, then use Scheduling to share your schedule, receive online bookings and take payments. You can optionally send reminders and follow-up emails to clients. You can try it free for 14 days. 

 

 

We are searching for the best check out flow possible: how to integrate in our shop:

  • we want customers to be able to book an appointment and
  • have them pay for it upfront AND
  • have them fill in an intake form too. So 3 things. How to set this up in the best streamlined way? We don't want to lose customers in a check out proces that confuses them.

Thanks for your suggestions!

(We already use scheduling/acuity)

Edited by Glitteringwhite
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Hey @Glitteringwhite, can you provide more information, for example the site URL so we can see the business sector and the services offered? There are sector-specific solutions.

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include.
Explore our range of Squarespace Extensions, including the Wishlist, Variant Availability and Datepicker Extension
Note that links in my posts may be affiliate links. Need personal help? 
Book a Squarespace Expert.

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