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7.1 Help with anchor links not scrolling.

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I installed an anchor link on my homepage in Squarespace 7.1 and when i click the link it jumps to the section instead of scrolling down to it.

I'm using a CODE block with a DIV ID in the section I want to scroll to. see code below:

<div id="pp"></div>

and for the text link I put:


It doesn't scroll, it just loads the section that has the Code Block with ID.

Any help is appreciated. Thx


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Update #2

Ok I got it working. This is how you add Smooth scrolling anchor links in Squarespace 7.1

This works in all browsers including mobile.


1. Insert this code in the HEADER CODE INJECTION

<script src="https://code.jquery.com/jquery-2.1.3.min.js"></script>

<script src="https://unpkg.com/smoothscroll-polyfill/dist/smoothscroll.min.js"></script>
<script src="https://unpkg.com/smoothscroll-anchor-polyfill"></script>

2. Insert this code in CUSTOM CSS

html {
  --scroll-behavior: smooth;
  scroll-behavior: smooth;

3. Create your anchor links.

You will need to get the  PAGE SECTION ID for the section you would want to anchor to. It looks like this: #page-section-5e2799dfc3035b3cf9e9c4d6

I have a hard time finding those IDs so what I do is right-click and inspect the section I want to anchor to and I do a search in the console and type: ID. Then you should be able to easily find all the page IDs.

Once you have your page ID, you can create text links or buttons, whatever links you want and just put the # sign before the ID so it looks like this:  


That's it - smooth scrolling in all browsers and mobile. Note that in Chrome it will smooth scroll to a CODE BLOCK when using regular CODE block DIV IDs but it won't work in SAFARI / iPHONEs Mobile. Only the #page-sectionIDs work in all browsers.

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On 1/29/2020 at 3:46 AM, sarahcreates said:

This doesn't work for me unfortunately. Still trying to find a solution to anchor links. So frustrating!

Ah that sucks, I wonder why it's not working for you. I just re-tested on my website to make sure Squarespace didn't update something that broke my solution and it is still working. Make sure you use page sections and that you don't have any other css code related to page scrolling that might be interfering with the code above. 

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Worked for me! Thanks Robino.

One thing though - I couldn't easily find the page ID by clicking 'inspect'... So I just right clicked and went to View Frame Source, ctrl F to find the section I was aiming for, for example Contact Us section, so I typed in 'contact', and it brought me to the section where I found the page section. 

Copied the page section ID, put a hashtag in the link for my contact us button, and it works!


Thanks a heap.

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  • 2 weeks later...
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  • 7 months later...

Robino, this DID work, so thank you for the hard work. It seems like this should not be a difficult cross-browser problem for Squarespace to solve, but without having attempted to solve it myself, I am aware it could be more difficult than it appears.

Thank you.

Edited by MichaelS
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  • 3 months later...

place this on your Header

<script src="https://code.jquery.com/jquery-2.1.3.min.js"></script>
<script type="text/javascript">
      $(function() {
        $('a[href*=#]:not([href=#])').click(function() {
          if (location.pathname.replace(/^\//,'') == this.pathname.replace(/^\//,'') && location.hostname == this.hostname) {
            var target = $(this.hash);
            target = target.length ? target : $('[name=' + this.hash.slice(1) +']');
            if (target.length) {
                scrollTop: target.offset().top
              }, 1000);
              return false;

Place This on your CSS

html { scroll-behavior: smooth; }

Edited by epergaboni
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  • 2 weeks later...
On 6/29/2021 at 10:31 AM, bpc said:


The code works on desktop but when viewing in mobile it locks up the navigation. Any suggestions on how to fix it?

What is your site url?

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

How to: Setup Password & Share url Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care

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