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Images brought over from Wordpress not showing up in posts

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Posted

I moved my entire site over from Wordpress this month, and about 80% of images came over fine. What went missing were galleries (probably because some were created using plugins, so I get that), but a lot of the ones that are missing should definitely have come through. In the screenshot, you see one of my site's pages. All the images except the featured image are missing. When I click to edit an image, I get a file location URL like this: img src="https://sunflower-orchid-ptr4.squarespace.com/wp-content/uploads/2010/05/thjumpfabric1.jpg" title="" alt=""/

So....what happened to the actual image, and how do I retrieve it? The search feature doesn't allow me to search through my uploaded images--only through the free library. Unfortunately, I don't have these images saved offline (unless they are on a backup drive somewhere), so I am really stuck if I can't retrieve them from the files that transferred with the XML file.

Please tell me there's a way to fix this!

Thanks,

Jennie

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Posted

I am currently trying to import a heavy content Wordpress site to Squarespace. It's mostly a blog website. I am having a similar issue, however none of the images are showing up.

I have followed the steps in Squarespace support. I have uninstalled the plugins on Wp end, the xml file imports successfully, but still no images.

I would love any help, suggestions in this matter! Thank you.

  • 8 months later...
Posted

Hello Squarespace Users

Did you solve the issues?
I do also like to transfer 3700 blog posts from Wordpress to Squarespace.
My main issue is that the title picture is not showing in the blog post overview.
Is there an issue to adjust the xml. file? Did you find other solutions?

Would love to hear from you!
Thank you very much ahead.

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  • 2 years later...
Posted

I started a new site recently and went through the importing process to grab my blog from my existing Wordpress site so I can copy it over to the new site.  The posts imported fine, but the photos weren't there.  Not a problem, I just went into each page and added the photos.  After doing about 2/3 of them, I decided to add the Blog section to the menu of my site.  I couldn't figure out how to get it to link to the imported posts, but then I noticed something: I can't find my imported posts anymore.  They're supposed to be in the "Not Linked" section but they aren't.    Best I can tell, they got swallowed up somewhere.  How can I find them?

Posted (edited)

First, reload the page. It is often the case that when doing a blog import the Pages panel does not update to show the newly imported blog page.

If you can't find the blog page there then check the trash to see if it is there.

If you still can't find it there, there is little we can do. You may want to report the issue to Customer Support.

Edited by creedon

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

Posted

Thanks, unfortunately I've already tried both those options and nothing worked.  I've sent a request for support so now I guess I'll just have to wait and see what they say.

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