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How to limit a service or product to one per order

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Hello!

For one of my service that I offer on my website, I would like my customers to be limited to only 1 quantity  per order.  Basically, I don't want them to be able to press "add service" twice to the cart. How can I do that?

Furthermore, once the customer is on the checkout page, the quantity field is editable. How can I make it uneditable so that the quantity is fixed to 1 ?

Thanks ahead for your time in answering this. 

Best,

Charles

 

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On 1/14/2020 at 2:30 PM, ctwolfe said:

How to limit a service or product to one per order

It depends on whether you want to limit a service or a physical product.

Service Product: To prevent customers from buying more than one of any service product at a time, uncheck Let Customers Buy Multiple Service Products in Checkout settings

image.thumb.png.6ef00f38cb2eae78faef7bad7eabb792.png

 

Physical Product: There isn't a way to enforce this for a physical product but you can encourage it by hiding the quantity option so that users don't have the opportunity to change it to more than one. You can also enable Express Checkout so that the customer is sent straight to the checkout, bypassing the cart and further shopping.

Edited by paul2009
Updated screenshot due to Squarespace changes to UI in October 2022

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  • 2 years later...

Hi,

I had same question - I do not want them to purchase more than 1 service.   

I do not know what version I have, but the instructions someone wrote for all those 'brino, etc. versions', did not work for my version but - Thank God - these steps listed below did fix it.

Home page

go to 'Commerce'

go down to 'Checkout'

go to 'Service Product Limits' and 'uncheck' this box.     yeah!  This worked for me, hope it works for you.

SERVICE PRODUCT LIMITS
Allow customers to buy more than one service product at at time.
 

Let Customers Buy Multiple Service Products

 

J.Stone from StonepointDS  4/7/22

Edited by StonepointDS
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  • 9 months later...

I'm a newer user to squarespace but I'm actually not seeing that option anymore under checkout.

 

The three tabs are "custom button," "custom form," and "subscription." The subscription tab does NOT have an option to limit quantity. Just how often you want to charge the customer.

 

Is there a new way to do this or was this feature removed?

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19 hours ago, Tina_D said:

I'm actually not seeing that option anymore under checkout.

I think you may be confusing the Checkout settings for an individual product (when adding or editing a product) with the site’s Checkout settings.  

To open the Checkout panel to change this setting:

  1. Go to the Home menu
  2. Click Commerce
  3. Click Cart & checkout

Did this help? Please give feedback by clicking an icon below  ⬇️

Edited by paul2009
edited for clarity

About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!
If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.
Improve your online store with our extensions.

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