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CityNet

Additional Information Field in Donations Form

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We have a custom form on our website for donors to give, and the additional information field includes info to which specific fund they want to give. However, when that donation is processed through Stripe, the additional information field is not reported. Thus, for our accountants to have knowledge of which fund the money should go to, they cannot see it in our Stripe reports. Any ideas as to how to get this additional information which is very important reported over to Stripe in all transactions?

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We have exactly the same problem!  I wanted to also export all the information to a csv but the additional information doesn't download making my life very difficult.  Hopefully they will change it.

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