JeffreyCannon 0 Share Posted November 28, 2019 The default is in lbs (pounds) but I sell very small items that are in grams or fractions of grams. Customers are expecting grams and not .01 lbs when it's 8g Link to post
paul2009 29,900 Share Posted November 28, 2019 Have you correctly set the Measurement Standard in Settings > Language & Region? For more information see Language and Region Settings. Hi, I'm Paul, founder of SF Digital, building the features that Squarespace didn't include™, including a range of Squarespace extensions.I value honesty, integrity, transparency and respect.Links in my posts may refer to SF Digital products or may be affiliate links. Link to post
JeffreyCannon 0 Author Share Posted November 29, 2019 (edited) 18 hours ago, paul2009 said: Have you correctly set the Measurement Standard in Settings > Language & Region? For more information see Language and Region Settings. Edited November 29, 2019 by JeffreyCannon error Link to post
JeffreyCannon 0 Author Share Posted November 29, 2019 That looks like a great place to start! Oddly I tried the HELP menu and nothing came up. Thanks. Again. Link to post
GordonF 1 Share Posted January 1 I hit the same issue and got no help from Squarespace as they seem to have a lack of understanding how much customisation a customer may require when they are designing their website. Kilograms are great if you are selling car tyres or garden furniture but if you sell craft, jewellery or any small item for that matter grams are the required measurement. All my goods are sold in grams and it looks so unprofessional that I have to display a product weight 20g as 0.02Kg. Even when I ship with Royal Mail, I enter grams as the parcel weight as I never ship anything over 2kg! Squarespace reminds me of what software development was like in the 1990's where a developer would design what they thought was wanted and not what the end user actually required. Link to post
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