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Hi everyone,

My main content's background colour is a very light grey, on the whole website. Yet, when I add a banner image to an index page, I can clearly see that the background turns to black behind the image. (default colour from my template - Pedro, Brine family). It means the page is black until image loads..

Anyone knows how I can fix this?

It doesn't look like there is any easy way to do this in the Design panel so I'm thinking some sort of code with my background colour's hex code and important! but I don't know the rest of the code I would need.. 🙂

Thank you!

Edited by Lau_Lau
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1 hour ago, Lau_Lau said:

the description above should be plenty

@tuanphan is correct. We really need it to view the actual page if we are to provide a working solution first time around. Without a site/page URL the community will find it difficult to help and your question may go unanswered. 

If your site isn't live yet, you can share it with us by setting a site password and sharing it here. Please read the [forum guidelines][1].
 

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If you have a coming soon page then your site is public. You just need to share the url. 

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

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  • 8 months later...

I am having this same issue except I don't know how to get the grey where the background image is to either go away or be black when people first land on my site. The image is under 1MB and the width is 2500px, which is the max suggested width by Squarespace, so image size shouldn't be the issue.

Here's my site: https://www.jacobtstone.com/

I have attached screenshots too.

greyloadingimage.jpg

imageloaded.jpg

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On 8/19/2020 at 2:30 AM, jacobstonefilms said:

I am having this same issue except I don't know how to get the grey where the background image is to either go away or be black when people first land on my site. The image is under 1MB and the width is 2500px, which is the max suggested width by Squarespace, so image size shouldn't be the issue.

Here's my site: https://www.jacobtstone.com/

I have attached screenshots too.

It is default colr when the picture has not been loaded. You can just change that color. Do you want to change color?

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

How to: Setup Password & Share url Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care

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