Guest Posted November 21, 2019 Share Posted November 21, 2019 We've hit a problem with shipping options that is causing concern regarding transitioning our site to Squarespace. Specifically, we have several products that cannot be shipped via Express/Next Day due to shipping restrictions (like flammable goods, say colongne that contains an alcohol base, or glue/solvent). Right now, the only option I seem to have is to remove Express/Next Day Shipping from the entire site, which is not going to work. Over 80% of our products can ship via any means, and removing the option completely will lead to customer dis-sat and decline in sales. Having the option on, and reverting the shipping, contacting customer to explain, etc. is also undesirable. I want to be able to enable specific shipping methods based on the product type. Any guidance from the community here ? From support, it seems that shipping options are just passing through and no logic to further extend. Thanks in advance, Doug Link to comment
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