Davo-U3A Posted November 21, 2019 Share Posted November 21, 2019 Hi All, I have a new web site with a member application form on a page. Prospective members complete the form and hit send which then sends an e-mail to me as membership officer. The e-mails I get have the following 'sent' address: <no-reply@squarespace.info> I have Windows running our membership Access database and I also use a Mac. If the Mac sees the e-mail first, Windows doesn't get it, and vice-versa if Windows sees it first I don't get it on the Mac. This is very inconvenient because I risk losing new members applications. Is there a Squarespace setting somewhere to keep it on the server until I have received it on more than one machine? Thanks Link to comment
paul2009 Posted November 21, 2019 Share Posted November 21, 2019 This is something you will need to configure in your email provider’s settings. It is not a Squarespace issue. Squarespace is sending you emails in the same way that everyone else does. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
pcsadministrator Posted July 3, 2020 Share Posted July 3, 2020 I'm having a similar problem, except the automatic e-mail I set up works when I test it. I hit the "Get a Quote" button on my site. I get prompted to open my e-mail box. I then hit SEND and DO receive the "Request for Quote" e-mail I set up. When a customer uses it, I am NOT receiving his "Request for Quote." He's letting me know by phone that he's sent it (three times). Has anyone else encountered this? Link to comment
derricksrandomviews Posted July 4, 2020 Share Posted July 4, 2020 Try sending it to yourself as a viewer not logged onto the site. Link to comment
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