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rockjim33

Is there a way to cancel an order to certain zip codes

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I want to be able to cancel a commerce order if I can not ship to a particular zip code. I would like to be able to retain their email and order information if I am able to ship to them in the future. Is this possible?

Thank you!

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There isn’t a way to do this automatically. The orders API only allows you to set the fulfillmentStatus to FULFILLED. You cannot currently set it to CANCELED. 


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As @paul2009 said there’s no way to do this automatically. But if you do cancel the orders manually then Squarespace will still keep the order information just like any other order. They will still appear in the orders panel but will be marked as cancelled. 


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