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ScottWakeman

How to increase photo upload limit?

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Hi,

I'm the admin for a non-profit that is using SquareSpace. I don't regularly make changes, but ran in to a recent issue. We have a page that has a photo upload function. Somehow it's stuck at 25kb.

Can anyone advise how can I increase the size limit of the upload function? I'll probably make it 5MB at first and see how it goes. That should be more than enough. Most of our users upload photos from their smartphones or tablets and those are often 2mb or more. See photo for an example of what a user sees after they try to upload a photo.

Thanks!
Scott

Upload_Limit_Sample.jpg

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Squarespace doesn't allow file uploads by visitors so you must be using a third-party service. You'll need to contact them to ask about their limits.

It isn't possible for us to determine which service you are using without a working link to the page on your site.


World-class Squarespace Developer and Squarespace Circle Leader with a strong reputation on the Squarespace Forum.
I'm trusted by hundreds of Squarespace users worldwide, including designers, freelancers, business owners and big agencies.

I can tackle anything from small tweaks to full websites and I'm available for short and long bookings (min. 1 hour).
Book via my website giving as much notice as possible. Note that I'm usually booked six weeks in advance for jobs longer than an hour.
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World-class Squarespace Developer and Squarespace Circle Leader with a strong reputation on the Squarespace Forum.
I'm trusted by hundreds of Squarespace users worldwide, including designers, freelancers, business owners and big agencies.

I can tackle anything from small tweaks to full websites and I'm available for short and long bookings (min. 1 hour).
Book via my website giving as much notice as possible. Note that I'm usually booked six weeks in advance for jobs longer than an hour.
Prebuilt Squarespace Extensions
Custom Squarespace Extensions: Tell me about the functionality you need

 

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