mikebamboo Posted November 10, 2019 Share Posted November 10, 2019 Hey All, I'm trying to find a workaround for a discount rule. If a customer comes in and orders $45 or more they automatically get 10% OFF. (Buy 2 games get 10% OFF) I just recently added a mug to sell, however, I don't want that mug to be included in the offer. - Is this possible? Is there a code I could use to exclude the mug? Link to comment
SnazzyView Posted November 10, 2019 Share Posted November 10, 2019 Yes, just add the products to two different categories. Then make your discount code apply to the specific category that your products are in instead of the customers entire order. Though multiple conditions can't be used with discount codes. https://support.squarespace.com/hc/en-us/articles/205811178-Creating-discounts#toc-select-how-the-discount-applies Link to comment
mikebamboo Posted November 10, 2019 Author Share Posted November 10, 2019 Hey Thompson! Thanks for your reply. I separated the products into two categories. However now if someone buys 1 product they get 10% OFF. I want it to be if they buy 2 or more, then it auto discounts 10% per X category. Link to comment
SnazzyView Posted November 10, 2019 Share Posted November 10, 2019 Yes, you are right. Unfortunately Squarespace doesn't allow for discounts with multiple conditions. This does mean that it will have to be one or the other and as this is something at the system level of Squarespace there isn't really a way around it. The only real way around the problem would be to keep the discount code by category. Then post a notice that says if you are buying two or more games use discount code YOURDISCOUNTCODE at checkout and trust that only eligible customers will use the discount code. It's not a great solution but really the only viable one. I would recommend also submitting a feature request with Squarespace Support for multiple conditions with discount codes. Link to comment
mikebamboo Posted November 10, 2019 Author Share Posted November 10, 2019 Hmmm is there any manual code that can be utilized? Link to comment
SnazzyView Posted November 10, 2019 Share Posted November 10, 2019 Unfortunately as this is regarding the system level of Squarespace there isn't anything that you can do with custom code to work around this issue. Link to comment
mikebamboo Posted November 10, 2019 Author Share Posted November 10, 2019 Darn! Well thanks for your time!! I appreciate it. Link to comment
Aseykay Posted November 13, 2019 Share Posted November 13, 2019 Is it possible to do a free shipping discount code by category? Can't seem to figure that out... Trying to exclude a certain category from free shipping promos. Link to comment
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