EduProduct Posted November 4, 2019 Share Posted November 4, 2019 I am new to squarespace but not new to designing websites, I have been doing it for quite a while now. On this first experience I am finding my way to adjust to its limitations and understand how this works. However, now I have a problem that I am not sure how to solve: The headlines of my site are sometimes not rendering using the correct font: Neue Hass Grotesk. The only way I can fix the issue is going to the config mode/design/fonts, when I am in that section of the config mode the site fixes the issue, however if I move away from that mode there is a big chance it won't load the correct font and will default on the next one. Any one had an issue like this before? Thanks! Link to comment
tuanphan Posted November 4, 2019 Share Posted November 4, 2019 You should share link to your site to check. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
timchambers Posted January 7, 2020 Share Posted January 7, 2020 I'm seeing this too with one of my sites on 7.1: https://baltimoremovement.org/blog The blog post headings and excerpt should render in FF Meta Correspondence Pro, but it falls back to this serif font every time I move away from the Font selection screens. There's a bad stylesheet somewhere overriding the font-family for these and other entries (like the Donate button in the menu). When I try and edit the fonts and switch back to FF Meta, it looks correct in the preview until I click Save, at which point it renders in the wrong font again. Screen Recording 2020-01-07 at 17.21.59.mov Link to comment
mrosemurgy Posted January 8, 2020 Share Posted January 8, 2020 Following! The same issue is happening to me — so frustrating. I just messaged Squarespace Support with some screenshots. Hopefully they respond soon. If you find a solution, please let me know! Link to comment
Featured Comment Susana_SQSP Posted January 8, 2020 Featured Comment Share Posted January 8, 2020 Thank you for flagging this issue. I have logged this for the Squarespace team to investigate. For now, I am closing this post; for any further questions regarding this issue, please reach out to the Customer Support team. Link to comment
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