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Can't enable page

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When I click the button to Enable page and then save it still won't save as an enabled page, it remains greyed out.

The on line help suggests all I should need to do is to go to page/settings/enable/save and this should make the page active, but it isn't working

 

Any help appreciated 

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Squarespace Customer Care should always be your first stop for questions about your site as we cannot logon to your site to troubleshoot issues.

You can reach out to them here.
 

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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Hi @Pedrorico,

This has happened to me before when working on a Personal plan site and the number of pages exceed what is allowed in the plan. If you are on a Personal Plan you’ll need to upgrade to allow more pages to be enabled. 

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3 hours ago, christyprice said:

This has happened to me before when working on a Personal plan site and the number of pages exceed what is allowed in the plan.

This is true, if the personal plan was started before June 2015. After that, the 20-page limit was removed.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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On 11/6/2019 at 7:38 PM, camilla.ciappina said:

I am having the same problem. Even when I create pages, it's a light grey and I just started my account, is empty and it won''t let me enable pages..

Have you had any success with enabling pages or has every page been disabled from the start?

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On 11/6/2019 at 10:37 AM, MarieBroeckman said:

Hi there,

I disabled a page and wan't to enable it again but it's stays grey. I didn't add another page. I don't get it! It worked and now it's not... Anyone?

Have you had your account prior to 2015? If so, you will have to disable all the pages until you get down to 20 (the limit for a personal plan). Consider the old pages you tried to disable as “grandfathered in.”

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