Pedrorico Posted November 3, 2019 Share Posted November 3, 2019 When I click the button to Enable page and then save it still won't save as an enabled page, it remains greyed out. The on line help suggests all I should need to do is to go to page/settings/enable/save and this should make the page active, but it isn't working Any help appreciated Link to comment
paul2009 Posted November 3, 2019 Share Posted November 3, 2019 Squarespace Customer Care should always be your first stop for questions about your site as we cannot logon to your site to troubleshoot issues. You can reach out to them here. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
christyprice Posted November 3, 2019 Share Posted November 3, 2019 Hi @Pedrorico, This has happened to me before when working on a Personal plan site and the number of pages exceed what is allowed in the plan. If you are on a Personal Plan you’ll need to upgrade to allow more pages to be enabled. christyprice.com 🇺🇸 Austin, TX US ✅ Get my 100+ item Client Process Checklist for $17. 📔 Flourish Journal for Creative Entrepreneurs - 365 days of prompts 🎥 Watch Circle Live: Hello Income (feat. Christy Price and Jeremy Schwartz) 🎬 Watch It's Not Hard to Say Goodbye: Crafting Client Offboarding from Circle Day 2023 Link to comment
paul2009 Posted November 3, 2019 Share Posted November 3, 2019 3 hours ago, christyprice said: This has happened to me before when working on a Personal plan site and the number of pages exceed what is allowed in the plan. This is true, if the personal plan was started before June 2015. After that, the 20-page limit was removed. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
MarieBroeckman Posted November 6, 2019 Share Posted November 6, 2019 Hi there, I disabled a page and wan't to enable it again but it's stays grey. I didn't add another page. I don't get it! It worked and now it's not... Anyone? Link to comment
camilla.ciappina Posted November 7, 2019 Share Posted November 7, 2019 I am having the same problem. Even when I create pages, it's a light grey and I just started my account, is empty and it won''t let me enable pages.. Link to comment
jengalvin Posted November 8, 2019 Share Posted November 8, 2019 On 11/6/2019 at 7:38 PM, camilla.ciappina said: I am having the same problem. Even when I create pages, it's a light grey and I just started my account, is empty and it won''t let me enable pages.. Have you had any success with enabling pages or has every page been disabled from the start? Link to comment
jengalvin Posted November 8, 2019 Share Posted November 8, 2019 On 11/6/2019 at 10:37 AM, MarieBroeckman said: Hi there, I disabled a page and wan't to enable it again but it's stays grey. I didn't add another page. I don't get it! It worked and now it's not... Anyone? Have you had your account prior to 2015? If so, you will have to disable all the pages until you get down to 20 (the limit for a personal plan). Consider the old pages you tried to disable as “grandfathered in.” Link to comment
saintejulie Posted January 23, 2020 Share Posted January 23, 2020 Hi there, I have the same issue, I have 20 pages... It is still grey and impossible to enable, I tried to disable another page to see if the other one could enable and it stays grey... Let me know if you found any solutions. Cheers! Link to comment
saintejulie Posted January 23, 2020 Share Posted January 23, 2020 I found... Need to upgrade to business plan... 😞 Link to comment
Marquardt Posted February 10, 2020 Share Posted February 10, 2020 Upgrading doesn't help for me! I use a new Template just can't enable the new /home page... Any help?? Link to comment
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