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Hi all,

Does anyone know of a way to customize the email notifications customers receive? I've created beautiful email campaigns through squarespace but my notifications are a bit lacking. Is there an option to customize these further with blocks like in the campaigns customization with images or is this all through custom coding?

 

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You can customise them to a degree with HTML but you can't add blocks in the way that you can with campaigns. 

https://support.squarespace.com/hc/en-us/articles/206540797-Commerce-email-notifications


If you see an answer that was helpful please consider hitting the 121238226_Screenshot2019-11-02at14_53_39.png.0416997a5e856e0159fa1edbd624659e.png button on the right. 

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thompsonweb.design

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Does anyone know of a way to customize the email notifications customers receive? - Esha

All I want to do is to add a line space. There must be a simple html code that I can place in my email notifications to do this or better, a list of html code that will work in email notifications.  I'm not talking about the list of JSON or automated HTML that adds date and etc.  Just would like to ad one line space here or there. :-)  Corky

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Does anyone know of a way to customize the email notifications customers receive? - Esha

I spent at least 90 minutes look for the answer as to how to create a line space.  At least I have the answer for myself.  Standard html code works inside the email notification editing window. I could not get that info from SqSp or anywhere else.  I should have just tried it  DUH!  I wanted to add a line space for instance.  <BR><BR> did the trick.  I also was able to bold-face some text  i.e.  <B>text</B>   That did the trick.  Just like the old days where everything was html.  DUH!  So if anyone is a stupid as me and you don't know what code to use just google "html code"  Geez. 

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