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Problems with site visibility. Help!

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Hi guys,

I'm working on a website using the Jaunt template but until I have it finished I set up a a lock screen password protected which was displayed fine when I typed the URL in google. 

But right now I check and google doesn't recognise my domain at all and of course it doesn't display any "coming soon" landing page. Can anyone help we to figure it our what the issue is?

My domain is managed by Squarespace but right now is like the domain doesn't exist at all when I type the URL www.ploott.com or even type PLOOTT on the search box. I have attached the screenshot of the error I get as well as the lock screen I set up.

I would really appreciate your help since I'm working as a freelance digital consulta and it looks really bad not even have a coming soon page for my studio, is like PLOOTT doesn't exist at all.

Thanks a lot for your help in advance!!!

Screen Shot 2019-10-25 at 9.42.58 am.png

Screen Shot 2019-10-25 at 9.43.11 am.png

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In the Squarespace backend go to the domain settings for your custom domain and check the DNS settings are correct. 

I'm Colin Irwin aka silvabokis.  I've been a Squarespace designer & developer since 2013. 
I remember when it was all wild prairies round these here parts. 🐃🤠
Advice I give on here is free, though I may sometimes post an affiliate link or promote something I've written.
That reminds me.. ..you might want to check out my
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2 minutes ago, colin.irwin said:

In the Squarespace backend go to the domain settings for your custom domain and check the DNS settings are correct. 

Hi Colin,

Thanks for getting back.

I already checked the DNS before I wrote here,  but I honestly can't see what is wrong. I'm a digital consultant/designer  🙂

Can you see anything ( I'm sure ) I did wrong?

Also, I'll probably need a few customised tweaks on the template once I have all the content uploaded and the structure finalised, most likely in design, but I might need new functionality added too. Could you send me your rates please?

Thanks a lot,

Anna

Screen Shot 2019-10-25 at 9.57.41 am.png

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All of the DNS settings on that screenshot relate to GSuite/Gmail. 

Are there any other settings?

I'm Colin Irwin aka silvabokis.  I've been a Squarespace designer & developer since 2013. 
I remember when it was all wild prairies round these here parts. 🐃🤠
Advice I give on here is free, though I may sometimes post an affiliate link or promote something I've written.
That reminds me.. ..you might want to check out my
Squarespace template finder or have a look at my other Squarespace tips
Speaking of tips, 💲I've got a tip jar that you're welcome to throw a few quid into if you think I've helped you. 
If you're looking for a Squarespace developer 
Book a chat or Drop me a line - first meeting is always free  

 

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@Annaadolfo this is something that Squarespace Customer Care can help you with over live chat. As they manage the domain, they can logon to your account to help you to troubleshoot issues You can reach out to them here.

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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After investigation it seems the original DNS connection had not taken properly. 

A reconnect got it working. 

I'm Colin Irwin aka silvabokis.  I've been a Squarespace designer & developer since 2013. 
I remember when it was all wild prairies round these here parts. 🐃🤠
Advice I give on here is free, though I may sometimes post an affiliate link or promote something I've written.
That reminds me.. ..you might want to check out my
Squarespace template finder or have a look at my other Squarespace tips
Speaking of tips, 💲I've got a tip jar that you're welcome to throw a few quid into if you think I've helped you. 
If you're looking for a Squarespace developer 
Book a chat or Drop me a line - first meeting is always free  

 

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