UpSpring Posted October 23, 2019 Share Posted October 23, 2019 Hi, We are getting a ton of spam through our Contact Us form (link) - to the tune of 30 emails at a time. We added a ReCaptcha, but that doesn't seem to be helping at all. Is there a way to block an email domain, or something else we can do? I am brand new at this, so go easy on me! Sorry if this has been covered elsewhere - I couldn't find anything when I searched. Thanks, Katie Link to comment
KateBvocal Posted December 9, 2019 Share Posted December 9, 2019 Hi Katie ~ I'm experiencing the same thing. Did you find a solution, and if so - would you mind sharing? My searches have also turned up nil in handling it. As a one-woman shop, I'll take all advice. Thank you! Kate Link to comment
brightskydigital Posted December 10, 2019 Share Posted December 10, 2019 Also having this problem on a client site. They are sending replies to Salesforce and receiving a lot of Spam even with reCaptcha .... would love to know if there's a good solution. Link to comment
paul2009 Posted December 10, 2019 Share Posted December 10, 2019 The usual steps to stop spam are to add a Captcha to forms, and avoid showing email addresses on webpages. If you have a ‘Captcha’ installed then the spam is being created by hand, not by bots. These are probably low paid humans in another country and so there is not a ‘solution’ to this. Depending on the severity and the way the form is being used, one workaround might be to add a field to the form that automatically logs the IP address of the user’s device. If you find that the spam is always being generated from the same range of IP addresses, you could then take steps to block these from visiting your site. david4 1 Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Buy me a coffee Link to comment
racheldesjardins Posted January 3, 2020 Share Posted January 3, 2020 Hi all, just joining in. We'd like to avoid this as well, but unsure of how to add a Captcha in the first place. Would anyone mind sharing how they added? Thanks much! Link to comment
paul2009 Posted January 3, 2020 Share Posted January 3, 2020 5 hours ago, racheldesjardins said: Would anyone mind sharing how they added? Take a look at Adding Google reCAPTCHA to forms. Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Buy me a coffee Link to comment
NatParkCollective Posted January 13, 2020 Share Posted January 13, 2020 Any advice on how to take the next step and allow only 1 form submission per IP address, or block users based on their browser (I've been told Explorer pre V6)? If I'm using JS to implement Recaptcha V2 on an embeded form, can I try V3 or is it won't work with SQS? Thank you. Link to comment
JohnLynchBuilderLLC Posted May 18, 2021 Share Posted May 18, 2021 Hi! One thing that has worked for us in the past (other than Google reCAPTCHA) was to ask a simple question in the last form field that has to equal an exact letter, phrase or number (i.e. "What is 5 + 5?" or "What is the first letter of our company name, John Lynch Builder, LLC?"). This idea seemed a little silly, so we added an explanation "Please answer the following question to help us prevent spam from getting sent to our inbox:" Link to comment
vjtk Posted July 21, 2021 Share Posted July 21, 2021 On 5/18/2021 at 6:30 PM, JohnLynchBuilderLLC said: Hi! One thing that has worked for us in the past (other than Google reCAPTCHA) was to ask a simple question in the last form field that has to equal an exact letter, phrase or number (i.e. "What is 5 + 5?" or "What is the first letter of our company name, John Lynch Builder, LLC?"). This idea seemed a little silly, so we added an explanation "Please answer the following question to help us prevent spam from getting sent to our inbox:" John how do you do this with squarespace forms? Link to comment
Arandano Posted November 18, 2021 Share Posted November 18, 2021 @paul2009 I receive a lot of, what seems to be, automated spams even though the site uses Captcha. I've added a screenshot of the emails I get. All the emails are exactly the same: the name is repeated twice, and there are arbitrary words in the form fields. Any idea how they're able to send this? I receive multiple emails every day. I don't know how I could filter these away... I wish Gmail filters supported regex. 🙂 Link to comment
paul2009 Posted November 18, 2021 Share Posted November 18, 2021 2 hours ago, Arandano said: I receive a lot of, what seems to be, automated spams even though the site uses Captcha. I recommend you contact Squarespace Customer Care because the quoted email address is on a SPAM Blacklist. Squarespace Forms normally block form submissions when they include a blacklisted email address, but that obviously isn't happening here. Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Buy me a coffee Link to comment
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