MarieMF Posted October 21, 2019 Share Posted October 21, 2019 Hi all, Here is my saga: I'm setting up a new website for a client, migrating from Wordpress to Squarespace (www.slide.com.au). My client originally point me to a company named Digital Pacific for everything DNS. Long story short, these people tell me that it has nothing to do with them but with Cloudflare. My client doesn't have any login details for Cloudflare or has any idea of when or why this was set-up. To regain access to the CF account, they ask me to change the nameservers - which I find out out of the blue, are with Netregistry. I was able to get access back to the Coudflare account and made the DNS changes requested by Squarespace in order to connect the domain. Attached is what I see on both end. The Cloudflare end seem ok but Squarespace is still showing errors. What can I do to solve this? Does this have anything to do with Netregistry? Thank all. Link to comment
colin.irwin Posted October 22, 2019 Share Posted October 22, 2019 In Cloudflare try changing the Proxied items to DNS only I'm Colin Irwin aka silvabokis. I've been a Squarespace designer & developer since 2013. I remember when it was all wild prairies round these here parts. 🐃🤠 Advice I give on here is free, though I may sometimes post an affiliate link or promote something I've written. That reminds me.. ..you might want to check out my Squarespace template finder or have a look at my other Squarespace tips Speaking of tips, 💲I've got a tip jar that you're welcome to throw a few quid into if you think I've helped you. If you're looking for a Squarespace developer Book a chat or Drop me a line - first meeting is always free Link to comment
MarieMF Posted October 24, 2019 Author Share Posted October 24, 2019 Thank you for your answer Colin! All of the items? I did it for the second CNAME and then it was giving me a warning so I didn't dare go ahead. Link to comment
colin.irwin Posted October 25, 2019 Share Posted October 25, 2019 The Squarespace sites I have in Cloudflare are all set to DNS only. I'm Colin Irwin aka silvabokis. I've been a Squarespace designer & developer since 2013. I remember when it was all wild prairies round these here parts. 🐃🤠 Advice I give on here is free, though I may sometimes post an affiliate link or promote something I've written. That reminds me.. ..you might want to check out my Squarespace template finder or have a look at my other Squarespace tips Speaking of tips, 💲I've got a tip jar that you're welcome to throw a few quid into if you think I've helped you. If you're looking for a Squarespace developer Book a chat or Drop me a line - first meeting is always free Link to comment
MarieMF Posted October 28, 2019 Author Share Posted October 28, 2019 It worked, thank you! 🙂 Link to comment
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