Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search
ElizabethSWD

Why is my image quality reduced after re-opening a draft?

Recommended Posts

I have an image that is formatted as per Squarespace's best practice guidelines (saved as a .png with a pixel width of at least 1500 wide). When I place the image into an image block, the quality is fine. I save the draft, close and reopen. When I reopen the draft, my image is now fuzzy and blurry.  Anyone know why this is happening?

SCREENSHOT OF GOOD QUALITY (before saving and closing draft):

640400986_ScreenShot2019-10-07at2_12_10PM.thumb.png.fa1bfe372470af074fb5e43919b346de.png

SCREENSHOT OF CRAPPY QUALITY (after re-opening saved draft):

637678728_ScreenShot2019-10-07at2_12_35PM.thumb.png.0b2b72554e5f61ed04b5b50aeaace8f4.png

Share this post


Link to post

If the original file was generated at 1500px wide, and was saved as PNG without excessive compression, you shouldn't see any blurring. However, without a working link to the page on the site, it's difficult to comment further.

If you are experiencing difficulties with images, Squarespace Customer Care should always be your first stop because they can logon to your site to troubleshoot issues. You can reach out to them here.

 


World-class Squarespace Developer and Squarespace Circle Leader with a strong reputation on the Squarespace Forum.
I'm trusted by hundreds of Squarespace users worldwide, including designers, freelancers, business owners and big agencies.

I can tackle anything from small tweaks to full websites and I'm available for short and long bookings (min. 1 hour).
Book via my website giving as much notice as possible. Note that I'm currently booked until the middle of April 2020.
Prebuilt Squarespace Extensions
Custom Squarespace Extensions: Tell me about the functionality you need

**NEW** Our popular Enquiry Form ExtensionDate Picker Extension and Age Verification Extension are now Squarespace 7.1 compatible.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...