Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search
MaryPhilip_

Product Variant Issue on iPad

Recommended Posts

Hi there, 

Currently the product variant option is only allowing one character on iPad. 

Now that the iPad has had it's big update and Apple featured Squarespace in their presentation for the new iPad, I imagine this is just a teething issue. 

Apologies if this is the wrong place in the Ciricle Forum to post this.

If anyone has any advice to help that would be great :)

Mary

IMG_3261.jpg


Hi 👋 I'm a Squarespace Expert Member, Circle Member & only Squarespace Authorised Trainer in Scotland. 

Hit the little ❤️ if I've helped. Need help? Get in touch.

Share this post


Link to post

Hi @mary

I see the same issue on iPad on the latest iOS.

Unfortunately, despite the hype at the Apple Special Event last month, Squarespace don't officially support the use of an iPad browser for managing Commerce settings - or at least that's what the support page still says. It may be worth reaching out to Squarespace Customer Care to report the issue and to check their policy regarding iOS.

As a side note, neither the Squarespace App (for iPad) nor the Squarespace Commerce App allow you to edit the variants either.

 


If a response has helped you, please give thanks using the  like-20-mag.png.3997345d620e40b4760b5d7a667cad54.png button.
Need personalised help? I'm a professional Developer who works with Designers internationally. You can book me via my company's website. www.sf.digital

Share this post


Link to post

Hey @paul2009,

Completely agree, I was hoping that with the hype at the Apple event that they would be more supportive in the iOS on iPad.

Good shout, I've reached out to their team on Customer Support and Twitter who said they will pass it along already. They've said they don't support iOS which is a shame for the hype we've already mentioned. So fingers crossed they add it to the app. 

P.s. I saw on another post Paul that you said the emojis won't working for you in the forum - they aren't working for myself either. 

Hope you are well! 


Hi 👋 I'm a Squarespace Expert Member, Circle Member & only Squarespace Authorised Trainer in Scotland. 

Hit the little ❤️ if I've helped. Need help? Get in touch.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...