cecilia1570048771 Posted September 29, 2019 Share Posted September 29, 2019 (edited) I added share buttons under my blog post. I know it was shared a couple times on facebook and twitter but the count is not updating. When I shared it myself it said 1 then when I refreshed the page it went back to 0. Anyone know why this is happening? Edited September 29, 2019 by cecilia Initial Revision Link to comment
tuanphan Posted September 30, 2019 Share Posted September 30, 2019 @cecilia if share is built-in feature in Squarespace, you should contact SS Customer Care Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
mdanish0771 Posted September 30, 2019 Share Posted September 30, 2019 I think there is some technical issue and its not only for Squarespace. Earlier today, I was finding products to buy from eCommerce stores and in one of the store, I noticed the same issue. I saw their products were shared on facebook but the product share count was zero on the website. I think you should wait for one to 2 days. I am danish and I am a content writer of [sethoxreviews][1]. I prefer to write researched content for my users. [1]: https://sethoxreviews.com Link to comment
TerryB Posted April 18, 2020 Share Posted April 18, 2020 Cecilia, we're experiencing this exact same thing. Did you find a fix? It's a built-in SS button but SS support couldn't help. Link to comment
Sabrinapeters Posted January 23, 2021 Share Posted January 23, 2021 Have had trouble with this on my site for the last year? Has anyone managed to find a solution? Link to comment
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