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tax not calculating at checkout

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I have added our state and local tax percentages in the 'Tax' section of Commerce on the back end of the site. I also checked to make sure that the 'tax is included in price' is NOT checked, however when I go to the front end of our website and simulate a purchase tax line reads zero. Am I missing a step?

Edited by Nickinm
Initial Revision
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Perhaps. it is difficult to know without a URL for the site.

When testing in the checkout, have you typed in an address that matches one of your state tax rates? Tax rates appear after this is entered.

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