alexcampbell Posted September 15, 2019 Share Posted September 15, 2019 I am having issues with receiving customer notification emails to my desired email address (firstname.lastname@example.org). When an order is placed, the "new order" emails aren't coming through to this address. I think it might be because I'm not using the default no-reply email address for "from email". However when I went to change this, it won't actually let me save the address "email@example.com" instead of "firstname.lastname@example.org". Does anyone know why that is? Also, if anyone has any other ideas about why I might not be receiving emails to this address I'm all ears. For reference, the admins on the account are all receiving the "new order" emails - they're just not coming through to the "email@example.com" address. See screenshot here: https://screencast.com/t/IoXupVH9 Link to comment
This topic is now archived and is closed to further replies.