booking Posted September 11, 2019 Share Posted September 11, 2019 (edited) On one of our purchasing pages, all of the items are giving the following pop up error message: "Unable to add item" and "that item is not available" The inventory on all items is unlimited. No one can add the items to cart. Need fixed ASAP. Edited September 11, 2019 by booking Initial Revision Link to comment
0 Jo_SQSP Posted September 17, 2019 Share Posted September 17, 2019 Squarespace recently fixed a bug where products on disabled Products Pages could be added to the cart – previously, if you had a product on a disabled Products Page shared elsewhere on your site (in a Product Block or Summary Block, or linked directly to the URL), the product could be purchased. If you're noticing products can no longer be purchased, double-check that the Products Page is enabled (you can move it to your Not Linked Pages to keep it from appearing in your navigation. @oquay @kevinlh @booking CBdesigns, Meeeee, carbonforestAdmin and 1 other 4 Link to comment
0 kevinlh Posted September 17, 2019 Share Posted September 17, 2019 I'm having the same problem. Link to comment
0 oquay Posted September 17, 2019 Share Posted September 17, 2019 Same here! Haven't changed anything in months and the error just started on its' own. Losing potential orders :(( Link to comment
0 Kaeyla Posted July 12 Share Posted July 12 One of my clients is running into this issue with a few of his products. Has anyone else found a solution? Link to comment
0 fromoutwest Posted November 26 Share Posted November 26 Same things was happening to me, but I resolved it: The store/shop page the products are linked to what disabled. Once I enabled that page, the products could be added to cart and purchased. Link to comment
Question
booking
On one of our purchasing pages, all of the items are giving the following pop up error message:
"Unable to add item" and "that item is not available"
The inventory on all items is unlimited. No one can add the items to cart. Need fixed ASAP.
Edited by bookingInitial Revision
Link to comment
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Squarespace recently fixed a bug where products on disabled Products Pages could be added to the cart – previously, if you had a product on a disabled Products Page shared elsewhere on your site (in a
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