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booking

"Unable to add item" and "that item is not available" error for no reason

Question

On one of our purchasing pages, all of the items are giving the following pop up error message:

"Unable to add item" and "that item is not available"

The inventory on all items is unlimited. No one can add the items to cart. Need fixed ASAP.

Edited by booking
Initial Revision

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Same here! Haven't changed anything in months and the error just started on its' own. Losing potential orders :((

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Squarespace recently fixed a bug where products on disabled Products Pages could be added to the cart – previously, if you had a product on a disabled Products Page shared elsewhere on your site (in a Product Block or Summary Block, or linked directly to the URL), the product could be purchased. If you're noticing products can no longer be purchased, double-check that the Products Page is enabled (you can move it to your Not Linked Pages to keep it from appearing in your navigation.

@oquay @kevinlh @booking

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