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"Unable to add item" and "that item is not available" error for no reason


On one of our purchasing pages, all of the items are giving the following pop up error message:

"Unable to add item" and "that item is not available"

The inventory on all items is unlimited. No one can add the items to cart. Need fixed ASAP.

Edited by booking
Initial Revision

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Squarespace recently fixed a bug where products on disabled Products Pages could be added to the cart – previously, if you had a product on a disabled Products Page shared elsewhere on your site (in a Product Block or Summary Block, or linked directly to the URL), the product could be purchased. If you're noticing products can no longer be purchased, double-check that the Products Page is enabled (you can move it to your Not Linked Pages to keep it from appearing in your navigation.

@oquay @kevinlh @booking

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Well I haven’t faced the same issue but it is a bit similar. In my case, I was receiving this “Item Cannot Be Found In The Collection” error in my Access database.

After deep research I have found that this error mainly arises due to :

1# Missing Field

2# Issue In The Database Upgrade Script

3# when the Database Is Not Updated Properly

4# Similar Version Of Database And Workstation Installation

5# Connection Is Set Up With The Wrong Database

Read more at: Access Item Cannot Be Found In The Collection error

Edited by edwards142

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