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When the user/visitor clicks the thumbnail image of the product they like/choose, both the large image on the product page AND the name on the variant drop down automatically change to that of the particular chosen product.

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Posted

My issues:
A. When you choose a name from the variant drop-down, the large image on the product's page will not change until the size is selected.

For a user/visitor to an online store selling a product or products via use of visual content of one kind or another, the logical steps would be:

1 The user/visitor makes their purchase from first seeing and choosing from an image of the product they like/want rather than from reading, at this stage in the purchasing process, names from the text of a variant drop down;

2 The name of any particular product is only relevant after the user/visitor has clicked the thumbnail image of the product they like/choose. That choice is then clearly confirmed, to the user/visitor, by the large image changing on the product page to the image of the product they liked/chose from the thumbnails AND by the variant drop down changing to the name of that particular chosen product;

3 After making their choice of product and seeing it confirmed in the large image window and by the name of the product in the variant drop down, the user/visitor then selects the size of the product they want.

B. When you choose an image from the thumbnail images, the name in the variant drop-down does not currently change until the name is selected manually in the drop-down.

• After the user/visitor chooses the product they like from the thumbnail images, it is not possible for him/her to manually select the name of the product in the variant drop down because they do not necessarily know what the name of the product is.

Proposed Solution: When the user/visitor clicks the thumbnail image of the product they like/choose, both the large image on the product page AND the name on the variant drop down automatically change to that of the particular chosen product.

Enquiry: Can a member of this forum, or a Squarespace specialist with experience using the platform, share any workarounds and tools you have discovered whilst modifying your own site, to implement my proposed solution, or suggest another solution?

Thank you

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Posted

Hi there,

This is helpful feedback and a great suggestions for the Squarespace product team.

As the Answers forum is not monitored for product feature requests, I'd recommend reaching out directly to the Squarespace Customer Support team to officially submit this request. They'll be sure to document and share it with the appropriate team.

Squarespace Customer Support is available per the

[squarespace Contact page][1]

.

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