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Adding vimeo videos, thumbnail appears blurry

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Posted

Hi,

When I add a video from my vimeo account, the thumbnail shown in squarespace appears blurry or pixelated. I'm not sure why this happens as the thumb is very crisp in vimeo. I tried uploading an image as a thumb in vimeo as opposed to just using a thumb from the video, before uploading to squarespace, but both versions still appear blurry.

Any ideas? Thanks!

Viljam

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Posted

Squarespace Customer Care should always be your first stop for questions about your site or account. You can reach out to them here.

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