Viljam Posted September 3, 2019 Share Posted September 3, 2019 Hi, When I add a video from my vimeo account, the thumbnail shown in squarespace appears blurry or pixelated. I'm not sure why this happens as the thumb is very crisp in vimeo. I tried uploading an image as a thumb in vimeo as opposed to just using a thumb from the video, before uploading to squarespace, but both versions still appear blurry. Any ideas? Thanks! Viljam Link to comment
paul2009 Posted September 3, 2019 Share Posted September 3, 2019 Squarespace Customer Care should always be your first stop for questions about your site or account. You can reach out to them here. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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