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creative

Move domain request failed

Question

My client used a squarespace domain and is upgrading her site. Both exist on SS but the domain transfer keep getting an error message Moved request failed try again later. I ran down the list of things that could be wrong and still no resolve. Any suggestions?

Edited by Paul2009

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Squarespace Customer Care should always be your first stop for questions about your site or account. You can reach out to them here.


sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include
I am a Squarespace Developer and Squarespace Circle Leader with a
strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form ExtensionDatepicker Extension and Age Verification ExtensionNeed a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links. Book a Squarespace Expert when you need help.

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@Paul2009 I did , but given that it was a Sunday I think the responses were not available. I recieved a response this morning and I'm hoping very much to be able to launch my client's new site today and resolve the issue. Thanks for you response.

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@Paul2009 I did , but given that it was a Sunday I think the responses were not available. I recieved a response this morning and I'm hoping very much to be able to launch my client's new site today and resolve the issue. Thanks for you response.

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