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creative

Move domain request failed

Question

My client used a squarespace domain and is upgrading her site. Both exist on SS but the domain transfer keep getting an error message Moved request failed try again later. I ran down the list of things that could be wrong and still no resolve. Any suggestions?

Edited by Paul2009

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Squarespace Customer Care should always be your first stop for questions about your site or account. You can reach out to them here.


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I'm trusted by hundreds of Squarespace users worldwide, including designers, freelancers, business owners and big agencies.

I can tackle anything from small tweaks to full websites and I'm available for short and long bookings (min. 1 hour).
Book via my website giving as much notice as possible. Note that I'm usually booked six weeks in advance for jobs longer than an hour.
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@Paul2009 I did , but given that it was a Sunday I think the responses were not available. I recieved a response this morning and I'm hoping very much to be able to launch my client's new site today and resolve the issue. Thanks for you response.

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@Paul2009 I did , but given that it was a Sunday I think the responses were not available. I recieved a response this morning and I'm hoping very much to be able to launch my client's new site today and resolve the issue. Thanks for you response.

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