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How to correct contact form email address

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Messages from visitors using my website contact template are being forwarded to the wrong e-mail even though the correct email is listed on the contact page. How do i correct this routing problem?

Visitor messages submitted via my website "Contact" page are being forwarded to the wrong email even though the correct email is shown on the contact page. How do i correct this email routing issue? Thanks

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To send form submissions to a different email address, use the following steps:

1. Edit the Form.

2. Click on the Storage tab of the form editor.

3. Click the 'X' icon next to the email address that currently appears.

4. Enter a different email address.

5. Click Connect. The address field will display Sending to when it's successfully connected.

6. Click Apply to save your changes.


If this doesn't help contact Squarespace Customer Care. You can reach out to them here.

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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