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Domain Transfer Problem

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I'm very frustrated. I registered my site for a full year subscription. I had purchased a domain on GoDaddy, and transferred it to Squarespace, but it was transferred to the wrong domain (a trial site). The Squarespace engineers can't help me to merge the account, so I'd like to cancel the full year subscription site and start from scratch with the trial/domain that I transferred.

Nobody will help me!! I've written customer service several times and also tweeted at them. Can someone here please help??

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