I love to help by providing advice @Iben but it's impossible for anyone to troubleshoot a technical issue without access to all areas of the site. Clearly that's not something that I want the responsibility for, except when I'm helping a client.
For technical issues like this, it is best to contact Squarespace Customer Care. They can logon to your site to thoroughly troubleshoot issues, often whilst you're chatting to them. It's true that they can't troubleshoot the possible effects of some
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