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brettwalshphotography

Messenger Chat Window will not display - Facebook Plugin not working

Question

Dear all,

I have followed all the steps I can find on how to add live Facebook chat to my website, the window simply does not display.

FYI:

• My domain name (3rd party) is "https". It is the only name I have added to facebook's "Whitelist" column:https://brettwalshphotography.com

• as outlined in many you tube tutorials, I have pasted the plugin code provided by facebook first thing in the footer input for my website (settings > advanced > code injection).

I do not know what other factors could be preventing the chat window from displaying. I would be grateful for any advise!

Edited by brettwalshphotography
Initial Revision

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6 answers to this question

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@brettwalshphotography Have you whitelist your domain in Fanpage Settings yet?


Send me a message if you have any questions (free 10 minutes).

4000+ free code: Adirondack - Avenue - Brine - Bedford - and more (all 7.0 template & 7.1)

Useful guide: How to share url (trial plan) - 2 languages site - 3 languages

Plugins: Product Enquiry Form - Product Color/Image Swatch VariantLightbox Anything

Learn CSS Basic: Treehouse - W3Schools - Flexbox

Other groups: SS Customization Resource Group - SS CSS Support - SS Community

 

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@brettwalshphotography whitelist www & non-www domain.https://www.brettwalshphotography.com/https://brettwalshphotography.com/


Send me a message if you have any questions (free 10 minutes).

4000+ free code: Adirondack - Avenue - Brine - Bedford - and more (all 7.0 template & 7.1)

Useful guide: How to share url (trial plan) - 2 languages site - 3 languages

Plugins: Product Enquiry Form - Product Color/Image Swatch VariantLightbox Anything

Learn CSS Basic: Treehouse - W3Schools - Flexbox

Other groups: SS Customization Resource Group - SS CSS Support - SS Community

 

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Try posting on Squarespace Coummunity Group (FB Group), maybe get fast answer.

Link: https://www.facebook.com/groups/Squarespacecommunity/?ref=bookmarks


Send me a message if you have any questions (free 10 minutes).

4000+ free code: Adirondack - Avenue - Brine - Bedford - and more (all 7.0 template & 7.1)

Useful guide: How to share url (trial plan) - 2 languages site - 3 languages

Plugins: Product Enquiry Form - Product Color/Image Swatch VariantLightbox Anything

Learn CSS Basic: Treehouse - W3Schools - Flexbox

Other groups: SS Customization Resource Group - SS CSS Support - SS Community

 

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I was having this same problem and couldn't find any answer, but I think I figured it out so I wanted to post for anyone else having the problem.

My facebook page isn't published yet as I'm still working on it. Therefore there's no public page to message from keeping the messenger code from publishing. Without a page to message from, the button will not show up.

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