square1570048739 Posted August 14, 2019 Share Posted August 14, 2019 (edited) I saw many people asking, but no real answers. Can the folks at squarespace please add the JSON vars to your documentation? How can I specify a physical product in the order confirmation email so that I can say something specific about each product when someone orders it?Thanks. Edited August 14, 2019 by square Initial Revision Link to comment
paul2009 Posted August 14, 2019 Share Posted August 14, 2019 Squarespace do not monitor this forum for feature requests. To make a make feature request, please raise a support ticket with Squarespace Customer Care. You can reach out to them here. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
square1570048739 Posted September 1, 2019 Author Share Posted September 1, 2019 It seems pretty strange that something this basic isn't possible. Any idea about the advanced developer section accomplishing this? Sandadelsol 1 Link to comment
paul2009 Posted September 1, 2019 Share Posted September 1, 2019 This isn't possible with the developer platform either. If you reach out to Customer Care, they can explain the available options. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
square1570048739 Posted September 1, 2019 Author Share Posted September 1, 2019 I did a few times. They never really give answers. I guess I will have to build my own platform. I see at least 3 people asking for the same feature over the last 5 years... and it is a really easy feature - at least they could enable us to implement it ourselves. Link to comment
natey37 Posted July 8, 2021 Share Posted July 8, 2021 Was there any follow up to this? Link to comment
paul2009 Posted July 8, 2021 Share Posted July 8, 2021 2 hours ago, natey37 said: Was there any follow up to this? It still isn't possible to send product specific order confirmation emails, but you can send additional emails that are specific to a product by using Automated Campaigns. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
Jo_SQSP Posted September 23, 2021 Share Posted September 23, 2021 Hi all, While it is still not possible to send customer notifications per product, you can change some of the text and style of the "Customer Email Notifications" with our new editor. Link to comment
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