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lestegem

Domain Transfer

Question

I am transferring a non squarespace site to squarespace. I got the site released from the provider and was provided the transfer code. I went through the necessary steps and it now says that transfer is pending. However that was 6 days ago. I did receive an email saying

"We received your payment and request to transfer XXXXX.com to Squarespace. We will extend registration by one year upon completion of the transfer."

I also checked with the domain provider and they said they also received an email from the domain registrar that the site was being transferred.

Is it typical for a transfer to take this long. Did I miss any steps?

Edited by lestegem
Initial Revision

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Squarespace Customer Care should always be your first stop for questions about your domain or account. You can reach out to them here.


sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include
I am a Squarespace Expert and Squarespace Circle Leader with a
strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form ExtensionDatepicker Extension and Age Verification ExtensionNeed a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links. Book a Squarespace Expert when you need help.

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