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lestegem

Domain Transfer

Question

I am transferring a non squarespace site to squarespace. I got the site released from the provider and was provided the transfer code. I went through the necessary steps and it now says that transfer is pending. However that was 6 days ago. I did receive an email saying

"We received your payment and request to transfer XXXXX.com to Squarespace. We will extend registration by one year upon completion of the transfer."

I also checked with the domain provider and they said they also received an email from the domain registrar that the site was being transferred.

Is it typical for a transfer to take this long. Did I miss any steps?

Edited by lestegem
Initial Revision

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Squarespace Customer Care should always be your first stop for questions about your domain or account. You can reach out to them here.


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Book via my website giving as much notice as possible. Note that I'm usually booked 4 - 6 weeks in advance for jobs longer than 2 hours.
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