parkerbro9 Posted August 8, 2019 Share Posted August 8, 2019 I successfully built a cover page as an add on to my existing site (though not linked to in the navigation). I'm finally ready to publish it, and when I toggle the "enable" switch in settings, it works... and then when I click save, it refreshes and the toggle is not enabled. I've tried multiple browsers, logging in/ out, clearing cache, etc. and it's persisted for over 24 hours now. I need to get this cover page up asap- help! Link to comment
paul2009 Posted August 8, 2019 Share Posted August 8, 2019 This forum is answered by the Squarespace customer community; we cannot help to troubleshoot unusual behaviour or potential bugs with Squarespace because we cannot logon to your site to troubleshoot such issues. If you are experiencing issues with your site please contact Squarespace Customer Care. You can reach out to them here. They provide assistance by email reply and (at certain times of the day) via online chat. I hope this helps. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
venture2017 Posted August 13, 2019 Share Posted August 13, 2019 Sounds like the same exact thing that is happening on my site as well. Link to comment
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