parkerbro9 Posted August 8, 2019 Share Posted August 8, 2019 I successfully built a cover page as an add on to my existing site (though not linked to in the navigation). I'm finally ready to publish it, and when I toggle the "enable" switch in settings, it works... and then when I click save, it refreshes and the toggle is not enabled. I've tried multiple browsers, logging in/ out, clearing cache, etc. and it's persisted for over 24 hours now. I need to get this cover page up asap- help! Link to comment
paul2009 Posted August 8, 2019 Share Posted August 8, 2019 This forum is answered by the Squarespace customer community; we cannot help to troubleshoot unusual behaviour or potential bugs with Squarespace because we cannot logon to your site to troubleshoot such issues. If you are experiencing issues with your site please contact Squarespace Customer Care. You can reach out to them here. They provide assistance by email reply and (at certain times of the day) via online chat. I hope this helps. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
venture2017 Posted August 13, 2019 Share Posted August 13, 2019 Sounds like the same exact thing that is happening on my site as well. Link to comment
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