Jump to content

cover page won't "enable"

Recommended Posts

I successfully built a cover page as an add on to my existing site (though not linked to in the navigation). I'm finally ready to publish it, and when I toggle the "enable" switch in settings, it works... and then when I click save, it refreshes and the toggle is not enabled. I've tried multiple browsers, logging in/ out, clearing cache, etc. and it's persisted for over 24 hours now. I need to get this cover page up asap- help!

Link to comment
  • Replies 2
  • Views 1.5k
  • Created
  • Last Reply

This forum is answered by the Squarespace customer community; we cannot help to troubleshoot unusual behaviour or potential bugs with Squarespace because we cannot logon to your site to troubleshoot such issues.

If you are experiencing issues with your site please contact Squarespace Customer Care. You can reach out to them here. They provide assistance by email reply and (at certain times of the day) via online chat.

I hope this helps.

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

Link to comment

Archived

This topic is now archived and is closed to further replies.


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.