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Mobile site don't work when rederecting from domain

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I have a problem that when on mobile, it shows the desktop version of the website.This problem goes away when i use the direct link to the squarespace site.

How do i fix it, so when on mobile, and typing www.website.com, it gets the mobile version on the website, and not desktop.??

I guess that it have something to do with the Web forward, DNS or similar. but what!?

Edited by Trevn

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You should provide url!

You can send your question to my email to get faster answer. / How to Setup Password & Share URL 

-- I'm Tuan. I work for a non-profit project (promote the establishment of free libraries). I check the forum once or twice a day to help out the community. If you don't see me answering your question, you can send it to the email above. There are so many questions every day so I can't answer them all at once, I will try to answer them in the next few days.

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