Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search
jrice

LOOOOOONG hyperlink!

Recommended Posts

Posted (edited)

I uploaded a pdf document that should read like this in the URL: 7192019 Final Agenda.pdf

It reads like this: https://static1.squarespace.com/static/5c478a0ff8370ad5312a86af/t/5d2d0455627cd400012baa44/1563231318075/7192019+Final+Agenda.pdf

Some of my other PDFs show with the proper link name, and others show this ridiculous long one. I need to have this work properly because I share links and don't want to use a fake hyperlink.

Can anyone help me please? Squarespace Chat was NO help.

Edited by jrice
Initial Revision

Share this post


Link to post

Let me try to explain.

When you upload a PDF (or any supported file) to Squarespace your file can be accessed by using the domain name of your site, or the automatically assigned content delivery network (CDN) URL that usually includes "static.squarespace.com".

For example, if you add a PDF called myfile.pdf to a site with the domain example.com then you could post a link to either https://example.com/s/myfile.pdf or to https://static1.squarespace.com/static/xxx/x/xxxx/xxx/myfile.pdf

Both are equally valid. You cannot hide or change the CDN version of the URL. This is fixed.

I hope this helps to explain. If your site isn't working as described then you should reach out to Squarespace Customer Care. I know you said you've done this, but they are the only ones with access to your site and account. The community cannot logon to your site to troubleshoot issues.

Let me know how you get on.

-Paul

Squarespace Expert & Professional Developer

Contributors to this forum voluntarily give their time to help you. If we correctly answer your question, please accept the answer by clicking Accept below it (you'll see it when you're logged on). If an answer doesn't help, feel free to ask for more help or wait for other forum users to add their comments and/or answers.

Whenever an accepted answer helps you, please vote it up using the up arrow on the right. This helps other forum users by giving them confidence in an answer.


If a response has helped you, please give thanks using the  like-20-mag.png.3997345d620e40b4760b5d7a667cad54.png button.
Need personalised help? I'm a professional Developer who works with Designers internationally. You can book me via my company's website. www.sf.digital

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...