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LOOOOOONG hyperlink!

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I uploaded a pdf document that should read like this in the URL: 7192019 Final Agenda.pdf

It reads like this: https://static1.squarespace.com/static/5c478a0ff8370ad5312a86af/t/5d2d0455627cd400012baa44/1563231318075/7192019+Final+Agenda.pdf

Some of my other PDFs show with the proper link name, and others show this ridiculous long one. I need to have this work properly because I share links and don't want to use a fake hyperlink.

Can anyone help me please? Squarespace Chat was NO help.

Edited by jrice
Initial Revision

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Let me try to explain.

When you upload a PDF (or any supported file) to Squarespace your file can be accessed by using the domain name of your site, or the automatically assigned content delivery network (CDN) URL that usually includes "static.squarespace.com".

For example, if you add a PDF called myfile.pdf to a site with the domain example.com then you could post a link to either https://example.com/s/myfile.pdf or to https://static1.squarespace.com/static/xxx/x/xxxx/xxx/myfile.pdf

Both are equally valid. You cannot hide or change the CDN version of the URL. This is fixed.

I hope this helps to explain. If your site isn't working as described then you should reach out to Squarespace Customer Care. I know you said you've done this, but they are the only ones with access to your site and account. The community cannot logon to your site to troubleshoot issues.

Let me know how you get on.


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