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MOBILE FALLBACK IMAGE not displaying (Brine)

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I'm building a website with Brine http://omnitelltech.com and I use videos from Vimeo as banners for each main page (which works) but the fallback image for mobile don't display.I tried iPhone and iPad.I can't find any resource online on this but I found other posts with the same problem that were left unanswered.How is this possible?Thanks, regards,Simone

Edited by simonezanetti
Initial Revision
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I see the fallback image briefly before the video loads on your site, but the video loads pretty swiftly so I don't see the image for long.

Can you describe the circumstances and symptoms when it doesn't appear? Is this pre-roll, on certain devices or something else?

Edited by Paul2009
Initial Revision

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About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
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  • 1 year later...
8 hours ago, MHart said:

I am having the same problem

If you are experiencing a technical issue, it is best to contact Squarespace Customer Care. They can logon to your site to thoroughly troubleshoot issues, often whilst you're chatting to them.

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

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  • 2 years later...

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