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MOBILE FALLBACK IMAGE not displaying (Brine)

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I'm building a website with Brine http://omnitelltech.com and I use videos from Vimeo as banners for each main page (which works) but the fallback image for mobile don't display.I tried iPhone and iPad.I can't find any resource online on this but I found other posts with the same problem that were left unanswered.How is this possible?Thanks, regards,Simone

Edited by simonezanetti
Initial Revision

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I see the fallback image briefly before the video loads on your site, but the video loads pretty swiftly so I don't see the image for long.

Can you describe the circumstances and symptoms when it doesn't appear? Is this pre-roll, on certain devices or something else?

Edited by Paul2009
Initial Revision

Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include
I am a Squarespace Developer and Squarespace Circle Leader with a
strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form ExtensionDatepicker Extension and Age Verification ExtensionNeed a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links. Book a Squarespace Expert when you need help.

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