simonezanetti Posted July 11, 2019 Share Posted July 11, 2019 (edited) I'm building a website with Brine http://omnitelltech.com and I use videos from Vimeo as banners for each main page (which works) but the fallback image for mobile don't display.I tried iPhone and iPad.I can't find any resource online on this but I found other posts with the same problem that were left unanswered.How is this possible?Thanks, regards,Simone Edited July 11, 2019 by simonezanetti Initial Revision Link to comment
paul2009 Posted July 11, 2019 Share Posted July 11, 2019 (edited) I see the fallback image briefly before the video loads on your site, but the video loads pretty swiftly so I don't see the image for long. Can you describe the circumstances and symptoms when it doesn't appear? Is this pre-roll, on certain devices or something else? Edited July 11, 2019 by Paul2009 Initial Revision About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
MHart Posted August 12, 2020 Share Posted August 12, 2020 Has anyone solved this yet? I am having the same problem. Link to comment
paul2009 Posted August 13, 2020 Share Posted August 13, 2020 8 hours ago, MHart said: I am having the same problem If you are experiencing a technical issue, it is best to contact Squarespace Customer Care. They can logon to your site to thoroughly troubleshoot issues, often whilst you're chatting to them. Susana_SQSP 1 About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Olafdsds Posted November 10, 2022 Share Posted November 10, 2022 I am also facing the same problem. please have a look: https://pear-triangle-eatg.squarespace.com/ navigate to "coach" Link to comment
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