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use custom code to display a logo

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I have been given code in order to display a logo, they are being careful about who gets to dislay the logo as its from a guild. i have tried adding it using the code block but it didnt work. without giving the code here - can anyone advise me on how to make this work, squarespace advisors cant help due to it being from a 3rd party.

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We'd like to help but it is difficult to understand the issue without a working link to the site where we can see the logo and the code. Without this information, the community will find it difficult to help and the question is likely to go unanswered.

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About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
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Yes just posed long answer to this and it didn't post so breifly it needed to be actioned by the person who wrote the code at the guild.

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