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  1. A client showed me that product zoom isn't working on any computer that they use, but it's working for me on different systems and browsers. The cursor changes to a magnifying glass when they hover over a product image, but left clicking doesn't enable the zoomed in image. I can't duplicate the issue on my end. I'm interested to know if anyone else has seen this issue. I haven't found anything in a search.
  2. Site URL: https://owl-disc-ywmg.squarespace.com/bowl-products-copy We have this page that is not a store page and want to be able to hover over the images to zoom in/magnify to see the granite details more clearly. Nothing is being sold directly from the site so we don't want to use a store page. Is this possible? https://owl-disc-ywmg.squarespace.com/bowl-products-copy
  3. How do I increase the resolution of zoomed product images on my site? The click/hover features both display a very pixelated, low-quality image. It's not utilising the full image size to zoom in and instead, appears to merely zoom into the smaller, web-display version on the product page. I have tried resizing the images, going from 500KB to 20MB - all of them look equally pixelated on zoom. The first image shows what the artwork should look like when zoomed-in - vs. what it actually looks like using the zoom feature. The third image is of 2 versions of the same piece; however one is 4806 x 3399 pixels, the other 1748 x 1240 pixels - and they both look equally pixelated when using the zoom feature, despite one being almost 3x higher in resolution. Thank you πŸ™‚
  4. Site URL: https://sparrowstartup.com/ Hello, another day, another bug. Attached a video where you'll see the fonts/pics getting larger or smaller randomly as I try to scroll down. Please help me understand what's wrong. Thank you. squarespace.mp4
  5. Hey! When i'm in the edit mode of my website, everything looks fine. However, when I exit, the buttons on my site get weirdly displaced and resized (look at the screenshots). Does anyone have an Idea why? Cheers
  6. Is it possible to use CSS or other coding to turn on the ability for users to pinch-to-zoom on images in Lightbox view on mobile devices? (It would have to be the usual zoom in/out gestures, in Lightbox mode, on a Gallery Page.) I don't understand why Squarespace still doesn't allow this. Every other website and gallery maker I know of does it, as it's a hugely useful feature for photography and art given how small mobile screens are. Thank you!
  7. Site URL: http://www.empathystories.org hello! i'm noticing that the banner images of my website are very zoomed in in mobile view. is there a way to zoom out so the images aren't so close up? thank you!
  8. Site URL: http://www.rejuvemedicalspa.com When pages load on our site they are slightly zoomed in (first image). This allows users to scroll horizontally (second image). This is not the desired experience. If you pinch to zoom out then release, the site settles into a slightly left justified format (third image). At this point the site scrolls normally, only vertical scroll. Any idea what we can do with settings or CSS to default to a non-zoomed in state (only vertical scroll)?
  9. I would like to be able to zoom in on images on my website when they are open in the lightbox...I'd like to be able to zoom in either by scrolling or by clicking + /- buttons and then be able to pan around. I do not want a magnifier though. And I don't want to lose the ability of clicking the arrows on the sides to go to the next image. Is there a code I can add to make zooming in on an images in the lightbox possible? My website isn't published yet, so I can't provide a link... I don't understand coding at all, so I don't know how much information is needed, but my images are in a Summary block that displays a separate Gallery page (because that's the only way I could get everything to display the way I wanted). The page that the Summary block is on has slug /ryugu-jo and the Gallery page that the images are actually on has slug /ryugu-jogallery. But I open the images in the lightbox from the Summary block on the ryugu-jo page and that's where I want to zoom in on them...Hope that makes sense...
  10. Hi, I have an online business that sends out Virtual links (lennyreisnerpilates.com) and host it through squarespace and use acuity scheduling/squarespace scheduling, the embedded one. Zoom suddenly has stopped generating links. When a client books, there is a typical email that gets sent. The link below is my standard zoom ID link. Anyway, the problem is on the webscheduler when someone else or I book a session, I get the error in their account that "Zoom was unable to create the meeting." Squarespace has not responded with any help. Any ideas? Thanks, Lenny
  11. Hi! i'm helping a friend with her website, she is a yoga teacher. She has multiple class options (eg Monday class, Tuesday class etc). She wants the customer to be automatically sent the correct zoom for the day of the week they purchase (but not have access to other day's codes) I've looked into digital downloads but this isn't suitable for various reasons. Thank you!
  12. Site URL: https://www.hortus.com.au/about-5 Hi there Is there a way to zoom out the slide show so that all of the image is visible? At the moment squarespace is cropping the image so it is very zoomed in. Thanks
  13. I'm trying to figure out how to achieve a zoom on hover effect for the built in Instagram feed. I've watched a few tutorials on how to do this with inline images and gallery images but can't seem to figure out how to do it with Instagram. Any help would be appreciated.
  14. Site URL: https://www.coorlasarch.com Is it possible to add a "Use ctrl + scroll to zoom" (Similar to google maps embed) on other 3rd party embeds? I have 360 spherical views on my website, and when users scroll through the interactive 360 view (embed), they tend to get caught in a virtual world. Perhaps this is only achievable through the 360 View hosts code?
  15. Site URL: https://www.nicgaunt.com/ Hello. does anyone know how to make imahes pinch zoom on light box gallery. This would be useful to look at images closely on a mobile.
  16. Site URL: https://www.growthsigma.com/ On my main page of my website if I zoom in/out using Google Chrome, the text gets bigger, but the picture stays the same size. This creates problems with white space if folks come to my site and are on different settings for how far they are zoomed in/out. If you go to other websites, and zoom in or out, all of the content (graphics and text), scale up and down together. Squarespace says the issue is with Google, but cant explain why I'm not getting the same effect on other sites not hosted by SS. Any ideas would be greatly appreciated. Thanks, Tim
  17. Hi everyone! I am trying to create a single meeting per class through zoom when someone books a class. The option doesn't seem to be available to me? The first picture is my screen and the second picture is what I am looking for. How do I get this option? Thanks! EDIT: THIS FEATURE IS NO LONGER AVAILABLE
  18. Hi, I'm making the switch from Wordpress to Squarespace (3rd SS website) because I love this platform. My biggest hesitation has been the lack of a decent lightbox function...I can't for the life of me understand why an amazing company that hosts so many artists' websites has the lamest lightbox of any platform. Why are there so few options with it? Even Shopify has a better lightbox app (XO Gallery) than Squarespace and that is sad. 😞 😞 😞 That said, is there any way to add - with custom code - a lightbox that includes a magnifier + captions? I saw one post where someone mentioned adding https://www.lightgalleryjs.com/ to a SquareSpace site. So I'm guessing it is possible - somehow - I just have no idea how to do it. Would love my captions to be broken between title and description below as well. Not sure why they removed these features since they're kind of crucial for a lot of artists. Would like a lightbox like this WP site: https://kristygordon.com/ Here's a SS site that has the captions how I want: https://www.kellypetersart.com/new-work Not sure what code to use. Thank you so much to everyone in advance!!!
  19. Site URL: https://bluebird-porcupine-yzdg.squarespace.com/ Hello, Is there a way to disable any zoom on mobile device? For example, when I look at my site sometimes I accidentally zoom in and it looks odd as attached! Site - https://bluebird-porcupine-yzdg.squarespace.com/ Pword - bluebird Best, Faizal
  20. Site URL: https://www.kanbeeapp.com/kanbee-earlyaccess-signup-banking-app On the mobile version of our website, whenever we click on the form to write email it zooms in. How do we prevent this?
  21. Site URL: http://www.amagone.net Hi! I'm hoping this is an easy tweak. I am using v7.1, which apparently does not allow you to change templates. The default template has a zoom feature on the product photos that instead of displaying an entire image, it zooms in significantly to show a fraction of the image. For the life of me I have been unable to figure out how to just display the original image. Does anyone know how to disable the zoom? Thank you in advance! Mpacca
  22. Hello! This seems to be an unanswered topic on here (or the answers are from a couple of years ago). I am setting up a new Squarespace site using the Jasper template. I have images I need to upload that are annotated and I need to allow for the user to either: 1) zoom in to the image (like this... but I wasn't able to get this to work: https://www.magictoolbox.com/squarespace/) OR 2) add zoom in/out functionality to a lightbox. Is this possible? Let me know.... and if I can get this to work on another template please let me know. Many thanks!
  23. Site URL: https://dinosaur-tiger-652m.squarespace.com/potenziale Hi, I want to create a zoomable map (Image). Something like that: https://www.w3schools.com/howto/howto_js_image_magnifier_glass.asp But I don't know where to put the code exactly. Thanks a lot for your help! Angela
  24. Site URL: https://regional-copywriter.squarespace.com/ Hi, I would like to be able to magnify/ zoom in on all portfolio images so users are able to read the text larger. They will need to be able to scan across the image once zoomed. https://regional-copywriter.squarespace.com/ password: regionalcopywriter Thank you
  25. Site URL: https://www.jeffreyzie.com/nextdoor Hey guys, i've been having a problem with my product page. Anytime I hit β€œAdd to cart” or the different Size options on the product pages, the page zooms in. It only happens on mobile view. I’ve attached a recording of it. Any idea on how this could be fixed? Thanks -Jeff RPReplay_Final1625002861.mov
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