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Found 16 results

  1. Site URL: https://www.slicklobster.com Hi All, I have a google workspace account which has been suspended - The Squarespace instructions tell me to go to Workspace and 'reactivate' my account. However, there is no option to reactivate the account - when I log in to Squarespace and go to workspace it only gives me the option of signing up with a new email address - I have tried using our current email address but it says they are already in use. When I log into google workspace it tells me that I have to go through the reseller. I have absolutely no way of reactivating and accessing our emails. We've had no business emails for 5 days now. I have tried contacting square space multiple times and still have nothing from them. The live chat only seems to be open during American business hours despite offering services to Australia as well. I'm desperately hoping someone can help me get the account reactivated. Thank you, Chelsea
  2. I have a client who wishes to upgrade Google Workspace from the starter ($6 a month/per user) to the standard plan. When I attempted to do so through Google Admin Console, it redirected me to the Third-Party servicer or Squarespace. Squarespace does not have a clear method for upgrading to the standard or higher plans. Does anyone have a workaround, or is Squarespace addressing this issue anytime soon? Thanks.
  3. Site URL: https://orcanetwork.org I created several workspace users (9) and now I cannot create anymore. It has emailed one user a blank invite. Her name does not appear in the list so I cannot resend the invite. When I try and recreate her it just sits in the "review" step and times out. I then tried to add someone else, same thing, it just sits in the review step and never goes any further. I need to add several more employees. Help!
  4. Hello! I noticed in my Google Workspace account (activated/purchased through SquareSpace) that I could add another domain. Purchased a new domain in SS, and connected all the links, but when I went to activate a new email in Workspace, Google said I needed to purchase another license through my third party provider. Now that you have context: If I purchase another Google Workspace license will it be a completely new instance of Google Workspace or can I manage it from my "first?" And is there an add-on purchase option or is it always the same flat price? Thanks! Steve
  5. Site URL: https://www.orcanetwork.org/ I am trying to set up Google Workspace and I just get a generic error that an 'unexpected error' occurred. We transferred the domain to Squarespace from a 3rd party and I have confirmed that their old email has stopped working completely. It was not through Google. I even tried to set it up with an email address not associated with their old domain. I went through the troubleshooting guide and found reference to them needing to be hooked up to Squarespace 7 instead of Squarespace 5 but they are on an Ecommerce account. I cannot reach Squarespace tech support because it is a weekend. I've ran out of ideas.
  6. Site URL: https://bassroofing.co.uk/ Hi All. I hope this in the right place. I've set up a few websites now using Google Workspace for emails, including my own, but for the most recent site I've completed, any outgoing emails they are sending from the Gmail goes straight into the recipient's junk and I cannot for the life of me work out why. To clarify, these are just simple communication emails and NOT marketing campaign emails. Has anyone experienced this, or has any ideas?
  7. When I signed up for the trial workspace account I selected annual billing because I knew I would always need at least that one account. Now when I go to add new accounts the only option available to me is annual billing for all new accounts. Is there a way to switch to monthly without losing my email account/having to pay again for the existing account or a way to simply add the new accounts on monthly billing?
  8. Hello! I'm not sure if "bloging" is the layout I am envisioning, but as upcoming author, I need something super simple. I'm aiming to make a site like this one - https://www.veschwab.com/ Simple to look at and simple to navigate. Don't need to make photos, but uploading short stories to share would be neat. Any suggestions as to which template I should use? Thank you kindly, -Sonya
  9. Site URL: https://charlielangton.com Hi guys, I would love your feedback on my boyfriend's website I created over the last few months. He's a horse sculpture. Any tips on what I could do to improve it? https://charlielangton.com Also, my own website is https://erikaroger.com - any tips on how to make it better looking and more interactive? Best wishes, Erika
  10. Site URL: https://www.quicklypick.com/ I have built a website on Wordpress a couple of years ago. I used squarespace and find it user friendly. I think that managing and monitoring your website on squarespace is far easier than wordpress. Can i transfer my website from wordpress to squarespace? If yes then how can i do that? Here is the address of my website. https://www.quicklypick.com/
  11. Site URL: https://trout-triangle-bzxz.squarespace.com/config/ Hi there I need some advice on how to insert text inside of a slideshow block. Can anyone help me with this please
  12. I am on the fence about using Squarespace for my website as I am getting mixed reviews from others in my field. Reading through the forums, the plan options, information available, etc. is it correct that the only way I can have an email with my domain (info@mydomain.com) is to use the first year of "free" Google Workspace and then pay an annual fee? Email accounts through my domain are NOT included with any plan and are sourced out to Google, correct? Are there other options available outside of Google Workspace as I am not a Google fan? Thanks for any input.
  13. Site URL: https://www.blueridgeresearch.com For the life of me, I can't find the edit pencil in my Burke, 7.1 Squarespace template. I can click the plus sign and add content blocks, etc., but I can't find the edit pencil. I googled it and looked on Squarespace help still don't see it. What am I missing? Can anyone out there help me? My site is www.blueridgeresearch.com Thanks very much for any help/hints.
  14. I signed up to Google Gsuite via Squarespace a couple of years ago Now Iā€™m wanting to transfer my Google workspace account with Squarespace directly to Google. Does anyone know how?
  15. Site URL: https://www.cbpharmacyconsulting.com/ I added links to Word documents stored on my Google Drive (not the Google Drive associated with my Domain) in the Footer of my webpages. When I click on the links, it pulls up the Word documents in a separate window like I wanted. But I noticed that the documents can be edited by anyone who clicks on the links. The documents should not be editable. How can I change this? Thank you very much!
  16. Site URL: https://www.barborelle.com Hi all, I'd love to hear your feedback on my new business website. I am starting as a freelancer who will provide digital marketing services for conscious & sustainable brands, which are aiming for a social and/or environmental impacts, as well as teaching yoga. https://www.barborelle.com Thanks and looking forward to your feedback and improvement potential! Barbora
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