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Found 12 results

  1. I am attempting to customize the Moksha template, but every time I click on an area of the template to edit (ex: Banner, Title, Content Block) I get the following error: "Couldn’t clone collection Check each section to make sure all field requirements are met." Has anyone experienced this? Can anyone offer some guidance to this Squarespace newbie? Thanks much!
  2. Site URL: https://turkey-emu-sd4a.squarespace.com/ Hi all, I've added Muli and Lato as custom fonts to my site. Lato is working well but on some browsers/devices another serif font shows instead of Muli for paragraphs. My code has worked fine for another site, also using the 7.1 template, so I'm baffled. Any ideas on how to troubleshoot would be very welcome? My custom code is below and I've uploaded a pic to show my fonts have been added as custom files. @font-face { font-family: 'Muli'; src: url(https://static1.squarespace.com/static/5efccf013260ec23a0736abe/t/5efcd5307e7bab5539c1e493/1593627952821/Muli-Regular.ttf); } @font-face { font-family: 'Lato'; src: url(https://static1.squarespace.com/static/5efccf013260ec23a0736abe/t/5efcd4e8603e98547506a5bd/1593627880622/Lato-Regular.ttf); } h1 { font-family: 'Lato'; } h2 { font-family: 'Lato'; } h3 { font-family: 'Lato'; } h4 { font-family: 'Muli'; } p { font-family: 'Muli'; }
  3. Site URL: https://www.anybodysautos.squarespace.com Hi frens, I threw in this simple CSS to make the grey Blog archive on the right sticky to the top, but the position is not working. I've been reading up on the overflow:hidden attributes of a parent element, but I can't find any codes to overcome that... What am I doing wrong? li.archive-group { position: sticky; background: grey; color: #ffffff; top: 20px; z-index:1000; width:100%; padding-top: 17px; padding-bottom: 17px; padding-left: 17px; padding-right: 17px; box-shadow: 3px 3px 7px rgba(0,0,0,0.5) } The password for this site is: AutoSales
  4. had a CLEAN list of 1400 emails and Squarespace import wouldn't allow it. I split into smaller lists of 333 each and IT WORKED! hope this helps yoU!
  5. I'm trying to make design changes to my site but for some reason there is no "design" menu in my site editor. I am one of three contributors on the site, so could it be a permissions issue? I can't find anything about this online and I have tried doing a hard refresh of the page, opening it in a different browser, and using a different computer, all to no avail. I'm adding a screenshot of what my home menu looks like. Help?
  6. Site URL: http://www.applywrite.xyz Hello, thanks for any feedback. I've been using the Ready Template, and I'm having a few issues. Elements randomly seem to disappear (after functioning for a while). Currently, I have an image that disappears when in collage mode. It was functioning for 48 hours then disappeared. The text box that hovers over the image remains visible. When I click Edit, it appears in the editor as if it is visible. It also reappears on the site if I change it to any image layout option other than collage. Deleting and adding the image back does not work. Trying another image also doesn't work. Adding a new box with image, again, doesn't work. Wondering if anyone has had this issue? Thanks!
  7. Site URL: https://www.parlourofwonders.com/ As the title says, I'm not receiving email notifications of new sales on my Squarespace store. I can view the recent sales in the Squarespace editor, but getting the emails would make my life a whole lot easier. This has been happening since around the start of May and I'm at the end of my rope! A month or two ago I had to edit my domain's MX records to make email work with G-Suite so my employees could message each other. Could that be impacting it? I still receive administrative emails from Squarespace, like when I change the email that's supposed to receive the commerce notifications, but nothing else otherwise. For reference, my domain is managed through a third-party, which is why I had to edit the MX records for G-Suite manually. I'm fairly tech-savvy, I just don't know where exactly the problem is! My guess is Squarespace, since everything else works fine with my current email setup, I'm just not getting the commerce emails I would like. Any help or suggestions would be very appreciated!
  8. Site URL: https://www.mpressrecords.com/rachaelsageepk I have a SoundCloud block embedded in my page, and it works fine on computer browsers, but on mobile the "Listen In Browser" option doesn't do anything at all. It will open the SoundCloud app (if available) and play there fine, but if someone wants to listen via their mobile browser, nothing happens. I have gotten feedback that this is the case on iOS (Safari) as well as Android (Chrome). I would hate to have to embed 14 separate clunky Audio blocks on the page when a streamlined SoundCloud block would look much better... but I may have to since most people are visiting this page via mobile. Thanks for any insight!
  9. Site URL: https://www.robcartwright.net/blog I figured this was the best place to put this since the solution is likely a bit of custom code. The titles of my blogs are being cut off. I searched this topic and tried two custom code suggestions to no avail. Any thoughts?
  10. Hi! I just logged into my square space account. At first, a message popped up saying, "you usually login through a social account" and it provided my gmail account as an option to login, which has never happened before. Once I logged on, everything was gone. My website is gone, my domain, I can't even change my password!!! I thought square space couldn't get hacked?? Thoughts? Thanks in advance!
  11. Site URL: http://www.heliopr.com/client-press#/arthome-decor/ I'm having a problem with a client's site. For some reason, and seemingly out of nowhere (this wasn't a problem a few weeks ago) there is a strange bit of css that is making the thumbnails look crazy on several image galleries on the site. You can see how the captions are separated by an absurd and silly looking amount of padding on the bottom of all the images at the following page: http://www.heliopr.com/client-press#/arthome-decor/ When I add custom css to the site in an effort to negate the css that is causing the problem, seems to work, but only when I am logged in. Viewing the page on another browser that is not logged into Squarespace reveals that the custom css is ignored, and the problem persists. What is going on? Can anybody illuminate how to solve this issue? Many thanks in advance.
  12. Site URL: https://www.jeremiahwilderness.com Hi guys, My index page which I use as a homepage for my photography portfolio will not resize correctly on (most) mobile devices. I have linked screenshots to what it should look like (filename: pixel homepage right.png) and what it does look like (pixel homepage wrong.png) I have also included a screenshot of Chrome's devtools set to mobile. When it loads incorrectly, you need to scroll on the page or reload the page entirely for it to realize that it needs to resize. I have tried a lot of different things; I have resized the image by changing the aspect ratio, resolution, compression, to no avail. The mobile view on my SS editor looks fine but the DevTools (when switched to mobile and refreshing the page) doesn't. I can't figure this out. Any ideas??? I have submitted a ticket to SS help and haven't heard a response yet. I'm hoping someone has had this issue and found a resolution. Thanks.
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