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Found 21 results

  1. I want to know if I create my membership site on this platform if it is possible for me to give a 1 week free trial before the new customer gets charged? also, do i have the ability to create a members area with a login for them? Thanks
  2. Ladies and Gents, does anyone know how to / is able to add a feature of changing the date when customer's subscription is charged? my customers buy on our site for the first time and automatically subscribe, that's the only option. however, before we start preparing the next delivery, we check with the customer if they need it this month. they can postpone without charge. id they do, i obviously don't want to charge them. but squarespace doesn't offer that option. i have to cancel the whole subscription of that customer. so rubbish customer experience. does anyone have a ready s
  3. Site URL: https://www.paularowan.com/payment-plan Hi Everyone, Not sure if anyone out there can help me get the right custom code for changing the wording of a subscription product price. The Squarespace default is "X every month for x months" and I am looking to change it to "X per month for X months" Any ideas? Thanks!
  4. Site URL: https://www.lakelandlights.co.uk/ Hi everyone, We have a commerce website and so far the commerce functionality has been fine for our needs. We are looking to expand our product ranges soon and as part of that one product range will be offered as a monthly subscription service to customers. We have spent some time looking into this and know that the functionality within SquareSpace is pretty limited i.e. you can offer monthly subscriptions but there's no way to edit billing cycles or similar. We would like to be able to set up subscriptions as follows for example:
  5. Hi, I'm looking to generate a privacy policy with TermsFeed as I'd like users to be able to subscribe to email campaigns, but I don't know what email platform Squarespace uses. Can someone please tell me what platform is used, or how to find this information? Many thanks. CharlieBrown
  6. Site URL: https://es360sanitization.com/membership I am wanting to create a subscription so when a customer signs up for it they automatically get a discount on selected products for having the subscription. Currently I have to generate a discount code for that customer that they could then use to get the discounts, however the issue is if that customer shares that code online or with friends then everyone is getting this discount that only the subscriber should be getting. What I want to be able to do is if a customer is logged into their account and has an active subscription the discount
  7. Hi, I was trying to figure out how subscriptions work vis-a-vis the number of domains I can set up and whether I have to pay the subscription for each domain name I use. Presently I have one custom domain name registered via Squarespace where I've been testing the demo web site design tools. I realize that I will not use this Squarespace-hosted custom domain name for the final web site. I have since purchased additional custom domains names from another company that I will eventually transfer to Squarespace with the final goal having all these domain names point to the same single si
  8. Opt-in for automated welcome email works perfectly if sign up comes from desktop, but Confirm your subscription from no-reply@squarespace.com upon signing up to clients opt-in leads to 404 page when you click 'confirm subscription'. This obviously inhibits potential subscribers (from mobile) to sign up to mailing list. Client website: https://www.rachelharville.com/ Any genius wholeheartedly appreciated!!!
  9. Hi! Could anyone please recommend the best integrating Gated Content / Digital Membership PlugIn? I am currently using Memberspace and feel like the integration is not as tight as I'd like. I have to turn off Customer Log In functionality in order for it to work meaning that my non-members can't log into the site which sucks. Also, I have more physical subscriptions than digital only subscriptions right now and intend to keep growing that way. Lastly, my physical subscriptions include access to a gated section of my site. I'm really just looking for a solution that integrates better with
  10. Is there any way that I can reschedule order dates for multiple subscriptions at once? It's straight forward to do this for one customer at a time, but if you have thousands of customers, what is the best approach? Perhaps there is a way to do this through the API or a third party tool?
  11. Site URL: https://highlinewellness.com/collections/all-cbd-products/products/cbd-night-gummies Hey everyone! We are looking to have a single product have the purchase option for either a one-time purchase and/or subscription right on the same product display as seen on these sites (which I think are all Shopify): https://highlinewellness.com/collections/all-cbd-products/products/cbd-night-gummies https://flovitamins.com/products/flo-gummy-vitamins?variant=31931893612647 As I understand it, you either have a product that is a one-time purchase OR subscripti
  12. I am building a website for a client who wants to use their PayPal Business account for all commerce. Most of their products are monthly subscriptions products; however, with Squarespace, PayPal can’t be used to pay for subscriptions. Is there a work-around to this problem? For example, is there a way to connect Square and PayPal, so when customers sign up for a monthly subscription, the money still goes into my client's PayPal account?
  13. Hey Squarespace Circle, I've e-mailed Squarespace many times but haven't gotten an answer this past year. We love our website and the functionality of it, but we are still torn with how subscriptions are run through e-commerce. We are not fans of shopify, we don't like the functionality, but 2020 may have us switch. This is what we are looking for: our subscription is a special order, so we can't ship them the minute they are ordered. As a solution for now, we will keep them in our shipping queue until it's time to ship. We only ship them monthly, because our business is in specialty
  14. Site URL: https://www.ironlionsoap.com/soapscription Sup yall! Long time lurker-finally chiming in. We are ready to move away from PayWhirl and get our Soap-Scriptions running from the SqSpc site. After reviewing both documents about the new SqSpc Subscriptions and the Migrating from PayWhirl...I am still nervous and unsure how to proceed. Here are my initial concerns: - Our current offerings will not sync with new offerings. - Current members should be "grandfathered" or upgraded to the next best plan - and/or as a courtesy, give current subscribers 3 mon
  15. Site URL: https://johnnysfresh.com I've just built a site for a Produce company that is selling subscriptions to a weekly produce box delivery. Essentially, you choose your town (as a variant) which will then guide what day we will deliver your box. Since it's a weekly subscription to a specific town, we'd like to put a limit on the number of boxes we can handle within that town. For exactly, we can currently handle doing about 100 deliveries within a day. We plan to scale up carefully, but we're stuck in the fact that the subscription makes the quantity unlimited. In our preliminary o
  16. Why can't I pay for my annual plan? Everything used to work fine before, and I have switched browsers and tried everything!
  17. Hi, my client needs the ability to add a one-time set up fee to a subscription. I've created a subscription and a product for the set up fee. Selecting the subscription bypasses to checkout, which leaves any other items in the cart. Is there a workaround to checkout both at the same time? Looks like Stripe itself has this ability, but might require some development work which I'd like to avoid if possible. If not, do you have a suggestion of an external service that works with Squarespace that would fulfill this requirement?
  18. Hello, I am trying to add a coffee subscription service to my shop. My option seems to be creating a separate product of each type of subscription, but this quickly becomes cluttered and unwieldy. I'd like a simple form similar to this: https://shop.squaremilecoffee.com/pages/subscriptions or this: https://www.deargreencoffee.com/collections/subscriptions Is possible to recreate this directly in squarespace or would this require a plug in or coding? Any help will be gratefully received! Thanks, Eion
  19. Hello Squarespace Community! I'm working on a site for a client who needs to be able to accept 2 payments from her customers - an initial deposit up front and then a final payment 4 months later. I'm wondering if anyone may have any ideas for how I can update the pricing text that displays to the customer? The default text is: "from 1,085.00 every 4 months for 8 months" which I find a bit confusing for her purposes. Ideally, I'd like to change the Subscription Pricing Text to the following: "2 payments of $xx. Your final payment will be charged 4 months fr
  20. Hi guys! I have a question regarding the subscription feature on Squarespace. We sell a subscription and ship a product every 3 months but want to charge monthly. The issue we have is that customers can cancel the subscription straight away but we have to ensure that the stay for at least 3 months. Is there a way with custom code to set a minimum subscription period? The customer should still be able to cancel straight away after their purchase but they would still pay for 3 months. After the 3 months a new product is sent out and this timer should start again and the customer
  21. Our nonprofit website sells memberships that can be purchased via a monthly subscription (built into our commerce site as a subscription service). The challenge lies in the fact that every month when each individual monthly subscription renews every month, we (as well as the purchaser) receive a "New Order" notification email. This looks exactly the same as a genuine New Order and there is no way to easily differentiate between the two. Our volunteers have to compare the name/email address within the order to our current member list to determine if this is in fact a New Order or actually a ren
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