Jump to content
Search In
  • More options...
Find results that contain...
Find results in...
Advanced Search

Search the Community

Showing results for tags 'ssl'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Forum
    • News and Announcements
    • Getting Started With Squarespace
    • Coding and Customization
    • Commerce
    • Selling & Scheduling Your Services
    • Feedback on Your Site
    • Images and Videos
    • Pages and Content
    • SEO and Marketing
    • Site Design and Styles
    • Resources
  • Colorado Designers's Topics
  • Squarespace Forum Club Guidelines's Topics
  • Austin, TX Designers's Club Discussion
  • New York City Designers's Club Discussion
  • Berlin Designers's Club Discussion
  • SEO Experts's Club Discussion
  • Photographers's Club Discussion
  • Graphic Designers's Topics
  • London Designers's Topics
  • Podcasters's Club Discussion
  • Custom Coding Help's Club Discussion
  • Atlanta, GA Designers's Topics
  • Seattle, WA Designers's Topics
  • San Diego, CA Designers's Topics
  • Dallas, TX Designers's Topics
  • Australia Designers's Club Discussion
  • Minnesota Designers's Topics
  • Minnesota Designers's Topics
  • Copywriters's Topics
  • France Designers 🇫🇷's Topics
  • France Designers 🇫🇷's Topics
  • Portland, OR Designers's Topics
  • Canadian Website Designers's Club Discussion
  • Los Angeles Designers & Devs's Club Discussion
  • South African Designers's Club Discussion
  • Brazil Designers's Club Discussion
  • Developers's Club Discussion
  • German Circle Members's Topics

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start



About Me




Expert ID

  1. Site URL: https://www.mertonlawyers.com.au Hi Guys, We have recently connected an external domain: https://www.mertonlawyers.com.au to our site: https://mushroom-rabbit-ff8k.squarespace.com All the DNS settings are showing as green and connected however we can't view the live site - I believe because we are waiting for the SSL certificate. The SSL status is showing as processing and I have read that this can take up to 72 hours (it has been approx 24) however I wanted to confirm this is just a matter of waiting and that there are no other issues. Is there any way to be sure of this? I'm wondering if its possible that this is an issue with an old conflicting SSL certificate from and older Wordpress site? However I'm not sure if this would show up as a red error in the DNS records. I have used https://www.sslshopper.com/ssl-checker.html but the results are a bit too technical for me. Any feedback greatly appreciated. Thanks!
  2. Site URL: http://www.wampp.se/ How long is SSL Certificate Status processing?
  3. Are there any tips to speed up the processing time of SSL certificate activation?
  4. I’ve been waiting several days for SSL certification and today I got this message that it had failed due to a DNS error but it’s not entirely clear to me what I have to do to resolve it and Squarespace support are closed on a Sunday! Please can someone guide me? I’ve attached screenshots of what I can see on my end! Thank you!
  5. Hey, I'm trying to integrate Alchemer (Surveys tool) on my website, I have a subdomain pointing to Alchemer but they need the following things from a SSL certificate[1]: Private Key Certificate Root & Intermediate Certificate Bundle I'm aware that I can't install an external SSL certificate on my website[2], so is there any way I can get this done? Sources: [1] https://help.alchemer.com/help/set-up-a-private-domain [2] https://support.squarespace.com/hc/en-us/articles/205815898-Understanding-SSL-certificates#toc-third-party-ssl-providers
  6. Site URL: https://abbygardner.work/abby-gardner Hello! Recently I noticed that my website for my online portfolio is saying that my "connection is not secure" and that I have an invalid certificate date when accessing my website (however my SSL certificate is valid and set to secure in my settings as well). Also, none of my images are showing up anymore, and it just shows the jpg icon in the upper left corners of all of my pages. I've had this website up since 2019, and only now have started having these problems show up (go figure, right as I'm job searching too). Is there anyway to fix this quickly?? (*Timing is urgent since this has greatly impacted my job search and companies being unable to view my professional portfolio*) Thank you in advance!!
  7. Hi Everyone, I have tried several times now to fix this and so far I've had no such luck. Any help would be great! Thank you.
  8. I've connected the domain (from NameCheap) to the site I'm working on and the domain works perfect. The problem is, when I navigate to various pages (specifically when I press buttons that take me a page within the site), it tells me the the site is not secure and I shouldn't proceed. I've figured out that the issue is that the SSL certificate isn't active because the domain is not correctly connected to the site. It highlighted the issue in the dns settings. It's an incorrect A record... I already have four connected... but for some reason there is a fifth. But it's formatted differently. I'll attach a screenshot below. I tried adding the fifth a record to the domain but it won't accept it. I've tried a couple things but nothing fixes it. Anyone know what I could do?
  9. SLL does not seem to be active on a website I manage. The domain is registered with 1&1 Ionos - and they appear to charge for SSL. Question is, should Squarespace's SSL override this, or does the client have to purchase the SSL "bolt on" from 1&1?
  10. Site URL: https://www.refinedcarpets.com/ My domain is connected but SSL certificate is still processing. It has been over 24 hours now. I know that it can take up to 72 hours but is there a way to confirm that everything is on the right track, and that there isn't some sort of DNS error? My domain is hosted with godaddy and was previously connected to our former wordpress site. I connected the domain to our new squarespace site and am wondering if because we already had an SSL cert, if this is causing the issue? Of course, it keeps telling visitors that "this connection is not private" and we're gonna lose customers for sure if this doesn't get resolved ASAP. Thank you in advance for any help you can provide!
  11. Site URL: http://grapefruit-tambourine-pwf4.squarespace.com My domain is still not connected after 2 weeks, and it keeps telling me that I have an "A record" that I should remove from my DNS, but I do not have that record! My domain is from Namecheap. The record Squarespae tells me to remove is "", I looked it up and it points to namecheap in NYC, idk if that means anything, but again i do not have this record on my namecheap DNS. Does anyone know how to solve it?! Thanks a lot!!!! See the attachments for reference.
  12. Logo loads over http instead of https, that's what google console says, but it only happens on the home page, on others, it works fine. Here is a website: https://www.happyhelenfitness.com/ You can see an error in the console. Please, let me know if you have any ideas how to fix this error.Thank you
  13. For some reason, my images are uploading as http on my site as opposed to https, which is causing Google Chrome to list my site as "not sure" - anyone know why this is happening? These are newly uploaded images, uploaded long after the SSL certificate was activated... Thanks!
  14. hi everyone, If I am connecting a domain, which is hosted in Germany with an .de-ending, to my squarespace-website, will my squarespace-site automatically provide a ssl-certificate if I choose the squarespace busines-package? I have not ordered a certificate from the third party. Thank you in advance. Anna
  15. Site URL: http://TaystTheNotes.com Hello, I notice my sites certificate will expire next month. Is Squarespace taking care of its renewal? Thank you Jeff
  16. I have seen some older posts about this but all answers have been 'we will explore this in the future'. Just curious as to whether any updates have progressed? Is it possible for Sqaurespace to support a custom SSL on their domains? I understand they have their own automatically generated SSL cert however we would like the option to provide our own. We have several for other websites (non-Squarespace) so it just streamlines our sites.
  17. Site URL: https://johnaugustdesign.com/work I've got masked forwarding set up but its showing as not secure, even though my site is secure. The domain forwarding to johnaugustdesign.com/two-witnesses is twowitnesses.xyz How is this accomplished?
  18. Site URL: https://www.marthasharpend.com Once I've updated my website from Insecure to Secure (SSL and HSTS), how long does it take for google to recognize this?
  19. Site URL: https://fullfill.coach Hi all, Hoping someone can help as the attached message shows when accessing my site from another computer. I haven't messed with any SSL settings, and so it was already set to 'Secure'. Reading through Troubleshooting guidelines, I'm assuming it's because I have used Custom Code on the site? I would really appreciate it if someone can take a look for me? PW - fullfill Thank you!
  20. Site URL: https://www.mypersonalaip.com/ I'm at a loss and pulling my hair out. I tried to create a 301 redirect on my site under the URL mapping tab. As soon as I did no one is able to access the site, and all that can be seen is a privacy error. I searched for the privacy error and it's coming back as possibly an SSL issue. I verified my SSL settings are on "Active", "Secure" and "HSTS Secure". I went back and deleted the redirect under the URL Mappings tab and deleted the redirect. It's still not working. Please. Any suggestions would be appreciated.
  21. Site URL: https://habitat-wc.org We went live with our newest Squarespace site yesterday and it seems to be stuck processing the SSL certificate. It took less than an hour for the certs to be generated, but its status has remained "Processing" for the last day and it's not listing the domain as valid for the cert (per the recommended test site https://www.sslshopper.com/ssl-checker.html) . DNS seems to have fully propagated and we haven't had any intermittent records showing up as invalid (which has happened in the past). I was planning on just waiting it out based on past forum posts, but our client is starting to get frustrated so I thought I'd post to see if there's anything else we can do. Thanks!
  22. Hi, My website appears to visitors as 'not secure' and Squarespace is telling me that my DNS entries cannot be found. Does anyone know how I can make my website secure? I am new to this so do not know anything about SSL Certificates etc. My domain is with Names.co.uk. Thanks. Faye
  23. Site URL: https://www.jumparoundutah.com/ We connected our bluehost domain to squarespace yesterday afternoon. The connection was smooth and took about 10 minutes. However, the SSL certificate has been processing for nearly 24 hours now. I know about the 72 hour waiting period, but I'm nervous something else may be wrong. If you go to our site you can see it says "Not Secure" but when you click on the certificates they all say valid. Any support on this would be greatly appreciated.
  24. Site URL: http://www.studioblanc.co.nz/ I have recently just set up my website and see that when people go to purchase a product it says not secure etc etc as well as having that in the URL so I have made sure all the SSL is right on the website and it still says processing- I am aware it can take up to 72 hours buuuuuut... I transfered the domain that I had already purchased to Squarespace (though nothing was ever set up for this is was just simply a domain to ensure no one else brought it) will this still work or do I need to do some other stuff?
  • Create New...