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  1. I am selling photos on my site and would like for the viewers to be able to drag the photograph they are viewing and place it into a fixed background picture frame. The objective being for the viewer to see the picture they are interested in being displayed in a frame e.g. over a fireplace. Can this be done in Square space or in another software and then "imported" Thank you. Gerry
  2. Last time I used this, I knew there was a "Headlines" section. (photo 1) Yet when I came back, I was trying to use my favorite section template (photo 2) to find out that the category it was in was gone. Does anyone know where this could possibly be located at?
  3. Is there a way to save specific comments or posts on Squarespace forum - kind of like you can with stack overflow? I was hoping that there would be a tab in my profile where I could see everything I've liked, but the only space I can find it is on my main profile and it gets drowned in other activities. Am I missing something or is this not a feature? Sorry if this is something obvious I'm missing.
  4. Hi! I'm building up a site with an initial splash screen with a mini logo animation before jumping into the homepage. I've worked out everything except for it to play only once when the user opens the site for the first time. Currently is playing every time I go back to homepage. This is the code I used: <div class="splash-wrapper"> <img src="https://static1.squarespace.com/static/6356c0bbe92a431593bd2c3c/t/63764a3958e64a4de52927e0/1668696635137/Serendipity+Studios_LogoSHORT.gif" width="500" height="auto"/> </div> <style> .splash-wrapper { position: fixed; z-index: 9999; background-color: #FFFFFF; height: 100vh; width: 100vw; display: flex; flex-flow: column nowrap; justify-content: center; align-items: center; animation-name: slideUp; animation-fill-mode: forwards; animation-duration: 2s; animation-delay: 2s; } @keyframes slideUp{ from{transform: translateY(0vh);} to{transform: translateY(-100vh);} }
  5. Hi, Is the squarespace edit page down? When I go to edit my website the edit home page loads up something that looks like the site is down or something. Please see attached screenshot? Any ideas? R
  6. I have had no trouble at all editing pages in Squarespace, but I am completely befuddled about the system for publishing those changes once they're made. In other web design software I've used you make your edits, you save those edits, you preview them, and then you click a button to publish the results, so they go "live". As far as I can see there's nothing like that on Squarespace. I've never seen a "publish" button or anything that would be its equivalent. On top of that, I can find nothing in the help system covering that, and I haven't found anything helpful when I Google the question either. There's obviously some basic point I'm not understanding. I did today manage to publish some changes to some existing events that I made, but part of me suspects that I did it through some backdoor method. I would have thought that you'd edit the event (you know, using "edit"), save those changes, and work from there. But that's a dead end. I can make and save the changes, but nothing more than that. Eventually I clicked on the three dots to the right of the event name, clicked on "Settings", and then edited what showed up in the Content box. When I saved that, it did publish automatically. But that seems unlikely to be how the site is supposed to work (you edit through "settings", not through "edit"?). What am I missing here? This makes no sense to me at all. Paul
  7. There are far too many basic accessibility issues with Squarespace, that need to be corrected with injecting custom code. Their new "integrations" for auto-focus and skip to content, is far from enough. After building a site for a client, here are some basic things I've had to implement to make it SEMI W.C.A.G. 2.1 compliant [and who are we kidding, compliance is the bare minimum for accessibility]: Links & Hover States: CSS for hover states on interactive elements. Inline and button links edited for padding and legibility. Header & Navigation: Site tagline within a content property for screen readers. Navigation link styling, Mobile fixes for better spacing and alignment. Footer Social Links: Original block was not screen-reader accessible using VoiceOver and TalkBack. Custom HTML block replacement for better descriptions, and sizing. Newsletter, Search & Forms: Field style edits for better visibility. Error box edited for better contrast. Replacing red with the redwood brown and ivory moon text. Squarespace Pages: Custom CSS and coding to fix internal pages. Including search results, 301 password protected pages, and blog and shop features. (As much as possible.) And that's just a brief overview. The fact that we can't even add a compliant hover state, is ridiculous. I had to build out an entirely custom social footer link block just because it doesn't read out the social platform the icon goes to. For example, Patreon doesn't have an icon, so it uses the link icon. Which screen readers call out "link". That's it. Adding custom CSS/development code is not best practice, and causes clunky loading. Who can we get in touch with to improve Squarespace accessibility?
  8. Site URL: https://nayatraveler.squarespace.com/journeys-peru-walking On the site linked, scroll down to 'The Journey' section. I'm trying to figure out how to make our homepage very similar to this. Where there is an image at the top, then you scroll down and see another image with text, and as you keep scrolling the text also keeps scrolling, but the image either stays the same, or is in an automated carousel. Anyone know how to do this? Or, anyone know of any templates currently on squarespace that has this feature???
  9. SS_Customer..mov Hey When I click a button on the home page, it loads the new linked page correctly. However, when I go back to the previous page, some of the images and videos of the previous page don't load. They simply show background color blocks. I need to refresh the page again for them to load. I have attached a screen recording for the same. Anyone knows how that can be fixed? Thanks in advance!
  10. Hi, I would like to put my button side-by- side on mobile. it is already on desktop but doesn't show same on mobile. thank you so much.
  11. hi, im looking to fix / sticky the position of a jotform iframe so that its always in the same position as users scroll and i really cant work it out. it's currently top right and I'd like it to stay fixed as people scroll. Could anyone help? thanks in advance.
  12. Site URL: https://costanzamusumeci.com/shopladybugstudionyc-VGxP7 this is regarding my shop. I am looking to display the price for each product size variant, NEXT to the size variant on the drop down tab. Please see image attached for reference. At the moment, the customer has to click a preferred size first, and wait for the price listed below the product to change. Thank you!
  13. Site URL: http://www.charlottetanguy.fr Hello, I am facing a very confusing issue. First, an individual -having the same name as me- jumped on the ".com" equivalent of my ".fr" website adress. My website exists for 15 years, i am a photographer and illustrator. That person declares to be graphist, photographer, too, and bought the domain ".com" through squarespace, who hosts my website ".fr". My website that always have been for 15 years in the first page of google results is now absent. But this person's website took its place. It means that none of my clients can find me, but goes directly to this person's website. What to do to struggle against this hijack of my identity ?
  14. I successfully installed npm and download the squarespace template just the question is why every time when I run the command squarespace-server https://site-name.squarespace.com --auth saying that bash: -auth: command not found. Make feel like the node_modules not being download within the template file. The squarespace-server is running just not letting me to run that command with --auth at the end.
  15. Site URL: http://www.richardmead.com Who in their right mind decided to remove the ability to include sidebars/menus on the 7.1 update? We're literally paying a premium for the Squarespace service and don't even receive the basic functionality you can get on a free WordPress site, or Adobe Portfolio. When can we expect this to be reimplemented? As a disabled user, I find the sidebar/menus far more accessible to navigate with.
  16. Site URL: https://www.triquetraconstruction.co.uk/home Hi guys, I am trying to customise my header to look like the attached image, with the green backgrounds behind each navigation button and with the social icons & safecontractor logo in that position. Is there a code i can use to make the buttons have that background? And can an image block & social icon block be added to the header (without using the social icon element in header) Thanks!
  17. Site URL: http://felipemollica.com I am having trouble matching the width of my Site Header, Main Page and Project pages. I'd like everything to be lined up at a width of 1500px, but I cannot seem to get this right. Sounds easy enough but I cannot figure it out. Any help would be great. Picture attached of main page and project page.
  18. I have a 2-factor authentication installed for my Squarespace Circle login, and since i've had it (years now), it goes through phases where it boots me out and forces me to login again, retrieving a new authentication code from my app every couple of hours or so. It's happened 4 times today already, and done so as I'm in the middle of making updates to a client's site. Is anyone else facing this issue, or just me?
  19. Site URL: http://ryandewitt.com I want Bar Code labels on my products and when I scan the product in for checkout it reduces the inventory when sale is complete? Is this possible , if so which barcode generator app, scanner and printer do you advise.
  20. Site URL: https://elk-glockenspiel-jtxg.squarespace.com/config/pages/62fc15dce4e2575731d7266a Hello There, I'm just getting going on designing my website and am looking for advice on how to delete white space within a project in a portfolio. Right now there is far to much white space between the section above which has descriptive text. Can this be deleted without code or if there a way with code to do this if not? See screenshot below for the area in question. Any help would be greatly appreciated it!
  21. I'm having an issue where my clients subscriptions are being cancelled immediately if there are insufficient funds in their nominated account. Squarespace does not retry any number of times to acquire the funds, but simply cancels the subscription. This has occurred a number of times now, and since a new subscription has to be made every time this happens I am hoping there is a way to override this? I'm using Stripe as the payment processor. Apologies if this is an easy fix or a common problem, I have searched high and low for an answer to this but can't find anything about it.
  22. Whenever you post a question in the Squarespace Forum, please try to include enough information so that other forum users can help you. Posts often go unanswered when they do not include sufficient detail. Summary We need a link to your website If your website isn't public yet, we need you to set a site-wide password and share it with us. Include a screenshot or a video Explain the issue from a website visitor's point of view If you've tried to use code, provide us with a link to where we'll find that code (don't publish the code). Post your question in the public forum. Do not @ mention users and do not ask questions privately unless you have been invited to do so. The details Here's a more detailed explanation of how to help us to help you: Please include a working link (a "URL") for the website. Sharing the website's URL allows us to take a look at the website and the code behind it. A URL is 1000 times more useful to us than a screenshot. The URL should be visible in your browser's address bar, and is usually something like this: example.squarespace.com, where "example" is two random words and some random letters. Try not to include anything that appears after ".com" such as "/config/" otherwise forum users will see an error message, rather than the website. You can test the link by visiting it from an incognito or private browser window. More information can be found in this guide: Sharing URLs from your site. If the website isn't live or is still in a trial, please set a site-wide public password and share this with us in your post. Without this, the site will show a 'Private' message and we won't be able to view it. If you need help with a specific element or on a specific page, please tell us how to reach it. Please provide a detailed description of the question or problem, being as descriptive as possible. It always helps if you can describe the overall problem from the website visitor's perspective. Annotated screenshots can help to illustrate an issue. If a problem is difficult to explain, a narrated video is even better! You can easily record one with the free Loom application. If you've tried some code to resolve an issue, or if some code isn't working properly, please include details of where we can find the code. Take care not to post copyrighted code that belongs to others; instead you can provide a link to where you found the code. Please do not @ mention users who are not actively participating in a conversation with you, and please do not direct message users for assistance, unless they have specifically invited you to do so. Please see the forum guidelines for more information about forum etiquette. Many forum users are bookable experts who can provide professional services. For example, users with the "Squarespace Expert" badge in their profile can be booked via the Squarespace Marketplace (professional fees apply).
  23. bgrigs

    URL Structure

    Hello everyone, I'm familiar with WP and newer to Squarespace. I'm managing a plastic surgeon's SS site that has 60+ pages. Right now, everything has a pretty "flat" structure in that the pages all look something like site.com/liposuction rather than site.com/body/liposuction. There are several body procedures, face procedures etc that the surgeon performs so I would like the individual procedures to be nested with the format of .com/body/[procedure], .com/face/[procedure] etc. I want to give the pages a bit of a hierarchy. I'm going to be doing some SEO silo pages and would like the silos to be physical (in the form of URLs) rather than purely virtual (via interlinking). From what I can tell, I can't create subpages of pages within folders, only subpages of folders. However, when I was playing around with a slug, I was able to create some fairly "nested" URLs such as site.com/breast/augmentation/implant-options My question is, will this URL structure/hierarchy be reflected in the sitemap? And if not, can I edit Squarespace sitemaps?
  24. Hi! Sorry if this is not the right place for this question but I could not find the answer anywhere online. Is it possible to only build a website on squarespace then transferring the hosting to a cheaper option? Or once you create the website you are damned to pay until the end of times SquareSpace for their services?
  25. Hi - does anyone know of any pre-made guides to provide clients after completion of their website. Instructions for updating pages, blogs, basic maintenance, etc. Would be a good tool like this for clients. Thanks in advance.
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