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  1. Site URL: https://www.strawberrystudio.co/ Hi guys, Our developer and I are struggling to understand how we can set our default social media thumbnail picture to appear when we share our website link through Whatsapp. On Facebook it works fine!
  2. Site URL: https://www.rebekahorourke.com/ Hi there, My client is trying to post an announcement about her new website to linkedin; however, it seems to be pulling the wrong social sharing image from her site. I've manually uploaded and set the branded image with her logo that we would like to use (see first screenshot - I've added it to the site-wide social sharing section AND to the home page to see if that changed anything), but even after using linkedin's post inspector tool (https://www.linkedin.com/post-inspector/) to try and recache the image, it is now selecting a random image from the page rather than using the preset one that all other social media platforms automatically grab... Does anyone know what's going on here/how to fix this issue? Thanks in advance, Nicole
  3. Site URL: https://nadinecharleson.com/ For some reason the title of my site isn't coming up correctly when social sharing?... anyone else have this or know how to fix it? I've double checked the text across all pages/locations, and it's not listed as "Actor & Web Designer" anywhere... It's always "Nadine Charleson | Actor & Web Designer"...?
  4. Site URL: http://callummcallister.com/ Hey! In short I want the social blocks to be able to link to personal social media on the whole site, except the page www.callummcallister.com/toodles where I want them to link to my band's social media. I also want the personal social media blocks to only have email, twitter and instagram, whereas I want the band social media to link to a variety of different social media accounts. Is there a way to do this?
  5. Site URL: https://www.formebar.com/blog Hello, I have added the Pinterest Save button on the site and it shows on all other images except for the images on the Blog Page. Is there anything I need to do to get this added here too. Thank you in advance.
  6. Site URL: https://lsp.nyc/blog Are there any documents, best practices, plugins recommended for adding social icons on blog posts for readers to promote an article? Thanks!n -Dominic
  7. Site URL: https://www.nimpairings.com Hello everyone, The preview of my site (Social Sharing Image and Site Description) are not showing when I share the link of my website on WhatsApp. It is not very engaging and I would like to fix this. Can anyone help with the matter? Thanks a lot!
  8. Site URL: https://inktractor.com I'm trying to figure out a way to add social sharing buttons through code injection on squarespace 7.1 because it doesn't have share buttons. I think there's a way I can manually add at least a like button through say facebook's "like button configurator" but it would be a manual add to every blog post through a code block. I've been told I could circumnavigate this through code injection but I don't know how to change the code to make it a different link for every blog post. Can anybody help me? Here's the code I'm trying to modify to recognize individual blog posts: <div class="fb-share-button" data-href="https://inktractor.com/fiction" data-layout="button" data-size="small"><a target="_blank" href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Finktractor.com%2Ffiction&amp;src=sdkpreparse" class="fb-xfbml-parse-ignore">Share</a></div>
  9. Site URL: https://www.jungmin-studio.com/ I'm using Flatiron template and I can see the social icons on the footer. I want to move to the top or header. Can you help me?
  10. Site URL: https://storeisfine.squarespace.com/ Hi, the image that I set up for my social sharing isn't showing anywhere. Whenever I type the link to my website, it shows an old image no matter where I share it, be it Facebook, Instagram, discord, chats, forums, etc. I'm using 7.1.
  11. Site URL: https://rapunzelrecordingstudios.com/ Hello, When I click to replace or remove my social sharing logo nothing happens. What can I do? Thanks
  12. Site URL: https://conniemills.squarespace.com Hi there Can I add a phone number to the social media icons? Currently its only facebook and email but id like to add the her phone number. https://conniemills.squarespace.com/about pw: Connie Thank you for your help
  13. Site URL: https://www.trippingontravel.com/ Hey all, When sharing links on my site of pages like About, individual blog posts, Contact, etc, things seem to work fine. The social sharing image shows up, description I'd put in to the SEO description field shows up, etc. However, nothing shows up for my homepage itself - sharing the URL doesn't generate any preview, social sharing image doesn't appear, description I've entered in to the SEO info on the site doesn't appear. Even text on the home page doesn't show up. Anyone have any ideas on what I am doing wrong? Thanks so much!
  14. What do you think the odds are SquareSpace will add TikTok and Academia.edu SVGs to the list of supported social icons? TikTok seems important for obvious reasons, and in some professions Academia.edu is more important than LinkedIn. What else is missing?
  15. Site URL: https://www.zackgonderdance.com/ Hello, I have recently launched this website and would love to share on social media channels but couldn't get the preview working properly even after I've inserted the Open Graph Protocol (OGP). I went to Settings > Advance > Code Injection. And from there, I inserted the codes into the Header section and added the following: <meta property='og:title' content='Zack Gonder Dance'/> <meta property='og:image' content='https://images.squarespace-cdn.com/content/v1/5fea7aee4e1a8a328805623b/1614137266912-WZGPPO3M2P4CPQX6AKA9/ke17ZwdGBToddI8pDm48kHH9S2ID7_bpupQnTdrPcoF7gQa3H78H3Y0txjaiv_0fDoOvxcdMmMKkDsyUqMSsMWxHk725yiiHCCLfrh8O1z4YTzHvnKhyp6Da-NYroOW3ZGjoBKy3azqku80C789l0nQwvinDXPV4EYh2MRzm-RRB5rUELEv7EY2n0AZOrEupxpSyqbqKSgmzcCPWV5WMiQ/4Qs+Bard+2018_rv_PointedToe.jpg?format=2500w'/> <meta property='og:description' content='Zack Gonder Dance blends cultures and art forms, dance styles and musical genres— making dance accessible, energizing and captivating for audiences of all ages across the globe.'/> <meta property='og:url' content='//www.zackgonderdance.com'/>
  16. Site URL: http://www.healthandhealinghomeopathy.com I feel like I am missing something. This is a first. I used the framework from one client's site to another. In that, I must have forgotten to take out the old clients logo and swap it with the new clients. So...client msg's me today and asks if I can change it as it popped up incorrectly when she shared her site on a facebook group . I go in and look, and the social sharing icon/logo is updated to the news clients. Could I be missing somewhere else to update this? Screenshot attached. My client is homeopathy and it's showing as another client (medical aesthetics. HELP!
  17. Site URL: https://www.bondprosper.com/55-queen-street A previous post recommended using images smaller than 300kb so I reduced the size to under 200kb and the images are still not appearing on whatsapp. Does anyone know how to fix this? I''ve ran the url's through teh facebook debugger already and they've been scraped so that shouldn't be an issue anymore.
  18. Site URL: https://thetarrantino.co.uk/ Hi all, I'm having trouble with the social links. I've changed my logo and set it to be my social sharing image as below: However, it's been a few days and it still shows the old image whenever I type it or post it somewhere. And in some cases it does not even show at all... Can someone please help? It's making me look shoddy! Thanks!
  19. Site URL: https://www.palazzodelgolfo.com I have inconsistent results when I reply to messages on facebook groups and share my url to my website. palazzodelgolfo.com Sometimes the link preview in the posted reply is the image I have indicated to be used on the whole site and other times (most of the time) it just shows to logo. It appears to work fine on FB messenger. I have inconsistent behavior with whatsapp as well. Anyone experience this? How can I fix this issue? Any advice much appreciated. I did use the FB developer tool to re-scrape my page when I updated to the image as part of troubleshooting this issue.
  20. Unfortunately the Icon for WhatsApp is missing in the "Social Links" of Squarespace. Can Squarespace kindly add it? Currently only a "URL" symbol shows instead of the WhatsApp Icon.
  21. I came across two social sharing logo issues while sharing my website link on facebook and linkedin. 1) On linkedin, squarespace does not show social sharing logo for one of the pages despite having the same page settings. 2)On facebook, it shows the logo instead of social sharing logo of the website. (This happens only for the main website link. It works perfectly for other pages and for linkedin as well).
  22. Hi, Does anyone know how to add social sharing icons in 7.1? I'd can create my own icons.
  23. Site URL: https://www.2020mom.org/2021-annual-forum I would appreciate help troubleshooting a problem of the social image not showing up when pasting the page's link into a message on LinkedIn. (It does behave correctly in an iMessage) The image either shows as missing, or in Chrome says "No alt text provided for this image." (alt text doesn't seem to be an option for these images anyway) I have determined that it's working on a page that uses the default social sharing logo, but after removing the alternate social sharing image from this page that image didn't show up either. This is the problematic page: https://www.2020mom.org/2021-annual-forum This is a page without a specific image assigned, that is populating an image correctly: https://www.2020mom.org/individuals Any insight would be appreciated.
  24. Site URL: https://www.outdoorfamilyphotography.com/ I'm trying to post my pages on Facebook and the social sharing image and alternative social sharing images are not showing up. They display fine on my Squarespace dashboard, and via text message. They also show on Facebook, in the preview when I'm creating a Facebook post, but then they disappear when I post. It shows a black box in place of where the social sharing image or alternative social sharing image would be. I've run the URL through the Facebook debugger and received the following error message. Any advice on how to resolve this? Thank you. Corrupted Image Provided og:image URL, http://static1.squarespace.com/static/5f31a837d40e915bbac430a3/t/5f513f1dbcb9c527438a3742/1599160108669/OFP_5345.jpg?format=1500w could not be processed as an image. It may be corrupted or may have an invalid format. Missing Properties The following required properties are missing: fb:app_id
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