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Found 21 results

  1. Site URL: https://spinach-keyboard-w7ws.squarespace.com/ Hello! All the header images on the site I'm building are displaying in bad quality on mobile. It wasn't like this before. I think it happened around a week ago. Could it be something with the new Squarespace update (when all text links also got underlined)? I have optimised the images for web (around 500kb in size and between 1500-2000px in width) The images are sharp on desktop (but it I shrink the browser window to "mobile size", the header image displays in bad quality) See attached screenshots.
  2. Hello, I am working on a website where I need to add a video from Youtube as a Banner. Everything works fine but the quality of the video in the banner is really low and all pixelated. I'd like those to be at least at 720, better at 1080. How can I fix this? This is the video I am embedding: I've tried with this URL: https://www.youtube.com/watch?v=BIIJXp-gumY and with this: https://youtu.be/BIIJXp-gumY Thank you!
  3. Site URL: http://airfilmlab.com Hi everyone. I'm having some issues uploading videos on squarespace. I've got some 4k videos that I put in the video section page, but for some unknown reason squarespace only upload them in 1080p. I contacted the assistance many and many times for that but nobody could help me. I just want to know if it's an issue you're having as well or if it's just me. My internet connection is stable, my videos are 3840x2160 100% sure, and my video storage is 9 mins out of 30 available. Does anybody have any clue what it could be? Thank you in advance. I'll stay updated for further comments on this post.
  4. Site URL: https://www.wunderarchitectes.fr/ Hello, URL : www.wunderarchitectes.fr I don't understand why the background video I uploaded (file, not youtube or vimeo link) on the header is in good quality on desktop and very low on mobile? Any help on how to address that? Thanks! Cloé
  5. Site URL: https://www.overlandready.eu/ Hello, Could You, please, advice, whats happening and how to increase the quality for background videos on mobile? (very pixelated and dull...) Thanks & regards, Gerda
  6. Hey, I've got some problems with uploading images. After uploading an image it just looks darker, colours are changing and the quality is horrible. I'm using a trial version. Original file attached and website file attached (it's JPG file, designed in RGB, saved for web use) Any idea?
  7. Site URL: https://caitlin-donahue.squarespace.com/dark-theme The images are rendering blurry on my site. I have tried everything - they are the correct size, resolution. I have outlined the text, made sure the the ratios are right. I do have some custom css on my site, but it doesn't help if I delete it all either. Any advice?? I have attached one of the image files here as well
  8. Site URL: https://www.snjc.world/nft-cards Hello! Squarespace is highly recommended for artists and designers but each time I've tried to upload some images on my website, it shows no details and look extremely soft. I don't even think it's something to do with compression cause I've tried to embed some high res images from a storage system out of squarespace and they still look the same. The website just seems to display low res images. Does anyone found a solution to prevent that ? I'm uploading some high quality pics but it doesn't change anything. The only "fake" solution I found was to add sharpness using the squarespace editor. I've uploaded a file showing the difference between original file and squarespace result. Link to the website: https://www.snjc.world/nft-cards Thank you!
  9. Site URL: https://gar-bagpipe-6p38.squarespace.com/ 2079738510_logoresolutionchanging.mov Hi all, I am getting a weird issue with the image insert on the footer of my draft website. When the logo is uploaded, it appears in high resolution, however, when saved, the resolution breaks in quality and I am not sure why? The scale of the png file is higher than 1500px in height which should not be a problem. Can anyone help with this? Video is attached. Also, would anyone know how to reduce the size of the logo for the mobile? Draft website info: https://gar-bagpipe-6p38.squarespace.com/ Password: Astor1234 2079738510_logoresolutionchanging.mov
  10. Hey guys, I created a video animation to put as my homepage background. I uploaded it in the background menu and it looks great on desktop, however, the exact same video is very low quality when viewed on mobile. The file size of the video is about 3.5MB. Is there any way to fix this? Am i doing something wrong? Any help is appreciated!
  11. Site URL: https://www.autofreshagri.tech/ When I try to use my animated landing page from a youtube video, the quality is terrible on my website but HD on Youtube? I'd like to use the video as an alternative to .GIF file for the banner but this is a serious issue.
  12. Site URL: https://www.praiseworthycandles.com/ Good morning I would like to get some feedback n my site. I do want to add a video testimony on the front page. Any other suggestions would be greatly appreciated. I want it to grab visitors attention especially from a mobile phone.
  13. Hi, How do I add a video link but only play it at full resolution and remove the YouTube logo and the up-next videos? I've added a 1080 to Youtube but it plays back on the squarespace site at low res with the nasty youtube logo and up next video list at the end.
  14. Site URL: https://www.hudsonvalleyrbern.org/ I recently updated our header background image with the attached file. I even resized it to the recommended 1500px. No matter what I do, the image is blurry. This is the first time this has happened and wasn't an issue when I updated to the winter photograph in September last year. Any suggestions? It's always been crisp in the past.
  15. Site URL: https://www.steveneveleigh.com/ Hello, I’m a UK based Counsellor and would appreciate any feedback you can provide on my website. My aim is to come across friendly and approachable and offer someone a space where they can talk about their difficulties. I hope I’ve provided a welcoming home page, along with information about what people can expect from counselling. I’ve followed this with more information about me, my experience and qualifications. I’m hoping that people can relate to me? And will want to choose me as their counsellor. Do you feel that the site is welcoming? I created a logo using Squarespace logo - does this look right on the site ?
  16. Site URL: https://alex-king.squarespace.com/ Hello, I would like some feedback on my squarespace site. I feel like I am currently missing something, maybe it is too dark, or navigation to others will be off? I have been looking and editing it for a while and need fresh eyes! All feedback will be appreciated, thank you! Password: Alex
  17. Site URL: https://www.sharelife.plus/ Would be interested in any feedback you folks could provide on my site The saas product is in development -- the current objective is to collect "early adopter" email addresses I've been advertising on Google and have an okay CTR -- Conversion Rate is Okay -- but i'd like to improve my conversion rate I don't want to hard sell -- rather respect people who generally would be > 30 years old and have some experience I believe establishing trust is needed -- are there obvious things i could add or delete? Anything small? Obvious? I have one badge i can add to the site -- will have to create a separate post elsewhere on that since i'd prefer to add a linked badge in the footer -- and see no way to do that! Thanks in advance!
  18. Site URL: https://www.seantehdesigner.com/work/twc4th Hi is there a way to force the embedded YouTube video to load at a high quality. My videos have looked terrible and its very frustrating to have to troubleshoot this product I've paid for. I've read this post and tried to remedy: https://forum.squarespace.com/topic/151079-how-do-i-display-background-video-in-hd-only Where some users have successfully done this for Vimeo videos. But I can't fix mine. I can't afford Vimeo Pro (which is required for embedding) and also note that I have a Squarespace personal account which doesn't allow code editing. (Very tight wallet now until I get a job)
  19. Site URL: https://www.GigsList.info Feedback on GigsList.info Ezine for the arts and entertainment industries. Load speed, content, info, quality or what you think? If you work in the arts what would you like to see? What would you pay for? Thanks 🙂 Deborah
  20. Site URL: https://gregorylassale.com/ Hello, My website has been up for a few years but I recently decided to make a few tweaks. I would love as much feedback as you're willing to give on overall aesthetics, use of white space, element sizes, flow, ease of use, hierarchy and pretty much anything you're willing to comment on. There are two visual bugs I know of but have no fix for. 1. For a split second after loading, the text on the homepage is first displayed toward the top of the screen before jumping to the center. I contacted Squarespace about this a while back but they offered no fix for it. 2. I recently installed Squarestudio's Fading Banner plugin. It works overall but randomly affects the transparency of the banners' images earlier than it should and sometimes makes them invisible until the reach the very top of the screen on scroll down. I have contacted Squarestudio about this. I am not a dev and built the whole thing myself using plugins, snippets gleaned here and there and a lot of trial and error. Thanks a lot!
  21. Site URL: https://www.pivote.world/ Hi there, I think this is an issue lots of people have encountered, but I couldn't find any appopriate solution digging on the forum... I uploaded a video on YouTube in order to use it as a background for my website. Problem is, the video, which is originally quite good in terms of quality, appears very low res on Squarespace. The quality is fine on YouTube, as long as you specify "HD" in the settings. Is there a way to force SquareSpace to use the HD version of the video while stremaing on my website ? What solutions could there be, to help improving the video quality ? Is it possible to embed the video instead of using YouTube link ? Given that I already applied all the advices given by SquareSpace on this link : https://support.squarespace.com/hc/en-us/articles/218562738-Adding-background-videos?&_ga=2.260837517.1875337006.1626964554-256079455.1626102062#toc-design-tips
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