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  1. Site URL: https://www.clinicskinhealth.com/ Hey there, We have a promotional pop up ready to go however we are unable to include the image of the ipad on the mobileview - can you please help! we want it on the side of the text not as a background, i have attached the image we want - just reply and i can turn the pop up on as we dont want it on when its not ready
  2. Site URL: http://www.terroir-imports.com Hi everyone! Does anyone know how to make multiple promotional pop-ups that open on different pages? Currently I have the promotional pop-up enabled so that when a new client goes to my website it prompts the client to choose to visit the French or English site. However, I would like to add another promotional pop-up that would only appear in both of my online stores (English and French). Any idea on how to do this? Thanks 🙂 English Online store French Online Store
  3. Site URL: https://www.rivkaedery.com/ I set up the promotional pop up email for my website. I tested it out several times/browsers, with Google Chrome the only one it's working with. Any ideas? Thank you!
  4. Site URL: https://www.kingslandkitchen.com I cant get the text to center on the promotional pop up I am using. I am using code to remove the X: .sqs-popup-overlay-close {display: none !important} To center the text I tried the code below and removed the p as well but its not centering, not sure what I am missing but welcome any advice or fix. .sqs-popup-overlay-close p { text-align: center; }
  5. Site URL: https://www.shopmaisaguam.com/ A few questions: 1) First, can anyone please visit my site on both mobile and desktop to see if pop ups are enabled? They are enabled on my end but when I refresh pages on my iPhone and MacBook they don't show... 2) Is there any way to add an image to the background of a mobile pop-up? I have this feature for the desktop version but for mobile visitors its just green with white text. 3) Is there any way for the mobile popup to mimic the placement of the desktop pop up i.e. popping up in the center of the page and not at the bottom?
  6. Site URL: https://www.dcimagesofflorida.com/ I have recently change my promotional pop-up. Although I changed the headline and saved, it is still showing "Skip the Stress" as it's headline. When I go back into headline content to change the text, the text shows it to say "Getting Married" (the correct text) but it still displays as "Skip the Stress" on a webpage (desktop & mobile). This has been happening for awhile. I can't figure out how to fix this issue. Has anyone else experienced this? What can I do for it to be changed?
  7. Site URL: https://www.jod.com.sg/ I don't understand why my background image is absent from the mobile site for my promotional pop-up, can someone kindly enlighten me how to get it fixed please? thank you!
  8. Site URL: https://www.pittsfordmassageandsauna.com/ I had a promotional pop-up displaying a newsletter signup. Then I edited all areas of the pop-up to feature a call to action/link. It saved properly, and I can see the updated information in the back end. When I visit the website, even after clearing cache, using different browsers, and checking desktop and mobile, I'm seeing one of these: - The original newsletter signup. - The new pop-up on top of the old pop-up - Both pop-ups (on mobile), one at the top of the page and one at the bottom. Since there's no option to add multiple pop-ups, I'm super confused! Any ideas?
  9. Site URL: http://shopmaisaguam.com Hi, I'm trying to create a promo pop up but for some reason the image that shows on the web version disappears on the mobile version. Any code for this? See attached images.
  10. Hello! I am working on my promotional pop-up site. My client is gravitating towards the full page which has a customized illustration. When I go to input the text it automatically types in the center. This is then covering the illustration. Is there anyway to shift the placement of the text box to the bottom right corner?
  11. Site URL: https://www.cubbishlykes.co.uk Hi I can't seem to get my POP-UP to pop-up. I have gone through all the settings and still it wont appear. Any advice? Kat
  12. Hey y'all! New squarespace user here. I have a button on my home page that I would like people to click, and have a promotional pop-up appear. Is this even possible, and how would one go about setting it up? I did some digging and haven't found any answers so far.
  13. Site URL: https://www.essentialseco.ca Hi, i am new to Squarespace e-commerce and am trying to set up a PROMO CODE for a gift with purchase instead of a % or $ off. Does anyone know how to do this?
  14. Site URL: https://www.charliefollows.com Hi does anyone know why this is happening/ how to prevent the promotional banner from doubling when it's clicked.
  15. Site URL: https://jellyfish-platinum-j4zc.squarespace.com/ Is there any way to send thank you or any email after user submits the form of promotional popup? Note: we don't want to send confirmation email.
  16. I'm helping with a website for low vision folks and the close button is a tad on the small side on the promotional pop up. What is the custom CSS to make it bigger? Thanks in advance!
  17. I am going to build a pop-up window for terms of use in one page. Basically, when user enter this page, the pop-up window will pop up and background is grey out. User has to read all the content and click agree to use this page or cancel to leave this page. I am currently using promotion pop-up setting in Marketing. But serval drawbacks for this: 1, when I click out side of the pop-up window, the box closed; 2, close button always there; 3, I can't adjust the format of content. I guess this function designed for promotion using, not for other pop-ups. But do anyone know any method to help me build a terms of use pop up window. I am open to any methods (coding or build-in function) Thank you very much for the help.
  18. Hello! So, I've had quite a lot of success being able to change the fonts across my site with CSS depending on the block used. However, I cannot get this to apply to the Promotional Popup. For example, I currently have the following: h1, h1 a, h1 blog title, entry-title { font-family: 'Wilderness'; } So that my blog titles etc are all my custom h1 font. However, this does not seem to be overriding within the popup and it is maintaining the font listed in the Site Styles. Is there a special identifier such as "h1 promotional" that can be used? I've tried using an inspect field in chrome to determine the data range, but using ".sqs-slide-wrapper", ".sqs-slice-heading" and ".sqs-popup-overlay" seem to have no affect. Any help is greatly appreciated!
  19. Hi! Is it possible to add more fields to a promotional pop up other than just email? I'd like to add a "name," "city," and "state" field (also to the footer). I tried adding a form with the lightbox option, but when I tested it, the contact wouldn't show up in mailchimp (waited 30 minutes). My website: refractedco.com If anyone knows what to code/other tools that might be a work around, let me know!
  20. Site URL: http://amandabrandimore.ca Hi There I found a few other topics were people are having the same issue but they didn't have solutions. I am hoping you can help. I added a promotional pop up and it's connected to Google Drive. I can see an entry in there for my test for my own subscription and this is part is working, but no email is being sent to my email account. Right now I'd have to open up the file multiple times to see if there is an entry in there. I checked my Primary, Social and Promotional inboxes as well as my spam and there is nothing. Can someone please assist? Thanks!
  21. Site URL: https://www.christcathedral.org/ I would like the promotional pop-up to come up every time someone visits the homepage, not just once per day. Is there a way to do this, I don't see that option?
  22. Site URL: https://magenta-tunny-l2rb.squarespace.com/config/pages I'm designing a new page working with the Tremont template. (7.0) It's not live yet, but I have a screen grab below. What I'm trying to do is to add a pop-up of text to the main landing page, above the three options that lead to the sub-directory pages. (drink,eat, visit). The pop-up would only be temporary, just to explain covid-related info. I would want to be able to remove it later. Is this possible? and how can I do it? Thanks in advance!
  23. Site URL: https://whbc.squarespace.com Hello. I'm try to create a sort of age verification popup for a brewery website. I'm trying to make it work with the built-in promotional pop-up tool. So far, I created a pop-up with two buttons: "Enter Site" and "Order Takeout" The "Enter Site" button should close/dismiss the popup and show the visitor whatever page they've landed on. The "Order Takeout" button would take underage uses directly to the food menu to order, skipping all of our content about alcohol. For the "Enter Site" link I've tried both a "#" and leaving the link target blank. In both cases, clicking the button re-opens the current page in a new tab. Does anyone know of a way to make that "Enter Site" button simply close that pop-up modal? And, I guess, set whatever cookies are needed to hide the pop-up per the marketing settings. I feel like there's some simple Javascript somewhere to do it but I'm not skilled enough to figure it out.
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