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Found 11 results

  1. Site URL: https://www.petalsofpapercompany.com/ I need help with my website! I've talked to two agents on live chat, and am still waiting to be contacted by an "Advisor". My website sells customized paper floral bouquets, with the option to customize the text on the petals as well as a customized note card. I have both of these customizations in one product form box that pops up as soon as you add an item to the cart. The issue is- on a mobile phone (Iphone tested), the form glitches. You can fill out the top box fine (Petal Text), but when you start to fill out the second text are
  2. Hello, I have products set up in my store which have forms attached. Ordinarily, when you set up a form there's the tab to change the email that it's linked too and to link google drive to create a document which holds the data. I can't see a way to do this for the product forms. Can anyone point me in the right direction? Thank you.
  3. Site URL: https://pokerbling.squarespace.com/ Hello there! Does anyone know if it's possible to show custom product form options in-line in the shopping cart instead of revealing them by clicking on the "edit details" button in the cart? I've attached a screenshot of the issue here. Thanks!
  4. Hi @jameslittlewood Looks like there are some issues with Product Forms. I contacted Squarespace because I'm trying to set some forms to provide product options to my customers (and avoid having 60 different variables), but the information chosen by the customer is not recorded, which results in poor UX and makes it confusing for the client when completing the purchase. Unfortunately, they were not able to provide a solution, so looks like the Product Form feature is not fully available. We should definitely push for this to get fixed!
  5. Does data entered via a custom product form and / or custom checkout form get transmitted in the Advanced Commerce API tools (either the Orders API, Transactions API, or Inventory API)? Can't find any definitive answer on this matter elsewhere, though it is kind of implied that it does on this help page. Thanks for any help!
  6. Site URL: https://www.mliuheart.com Hi guys! We are trying to have the product form only 'pop up' when the 'MARKED' variant is chosen. This is because we are customising clothing but only if the customer pays a premium and we don't want to form to appear when the 'BLANK' variant is selected. Any help will be great. Thanks guys!!
  7. Site URL: https://en.noadecajou.com Hello, The product forms on mobile appear is very laggy: They don't appear full screen, and it's almost impossible to scroll up and down as it overlaps with the scrolling of page. Is there any way I can resolve this issue? With CSS code to appear it full screen on mobile maybe? Thanks T
  8. Site URL: http://www.artthou.co.uk/ Hi Squarespace community, I am looking to create a floating form that would appear when a user clicks on specific product (/cart) button - the form would be a lightbox like the screenshot attached. My issue is I need the form action to email me the form info once completed, and then go back to the existing page the user is browsing. Instead of what happens presently, which is the action adds the product to the cart and directs the user to the /cart page. I need this for specific products, not all products. Ideally the for
  9. Site URL: https://www.asiawest.net/ Hi there. I have a custom form for customers to fill out when they click the add to cart button on certain products (example). The font size is so small you can barely read it! Could somebody provide me with some code to increase the font size? Thank you!
  10. Site URL: http://londonpetanquechampionship.co.uk I've created a product form and assigned it to a product. When adding the mentioned product to the cart, the form pops up and everything is ok. However when I choose more than 1 of the mentioned products, I am still only given the form once and not one form per the quantity. Is there a way of changing this?
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