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  1. Have been struggling to get our site forms to integrate properly. Have a newsletter signup form on our main page and have mailchimp selected as a storage option and have worked to integrate Notion with Zapier. From my current perspective, I have setup both of these connections right, but no entries are being pushed to either of these platforms. Any help would be appreciated
  2. Hi everyone, After a long e-mailchain with Squarespace customer support they said that I could ask the forum for help. So here I am hoping you guys have the answer. Long story short, suddenly my forms (there's one on almost every page) stopped saving changes I made, especially connecting the form to Mailchimp. Each time I would get a 'saving error', and when I changed the layout of the form, the change wouldn't show up after saving. After contact with Squarespace customer service I've tried close to everything. I've tried: Changing the forms on different browsers, computers, wifi networks. Updating my browser (chrome), deleting cache/cookies Disable extensions/add ons Disabling scripts Disconnecting and reconnecting Mailchimp Deleting code injection It could be that my code in the code injection is creating this problem, causing the forms to not save properly. I've also noticed that other integrations (Google Ads/Analytics, Leadfeeder, etc.) aren't working properly. The codes are put in the images to not make te message too long. If a magical expert could help me, that would be great!
  3. I've created a newsletter block on my website and chosen Mailchimp as my storage option and chosen double opt-in. I've disconnected Squarespace for email campaigns. I may be missing a step because as I'm testing this feature, I receive a generic email (non branded like I set up in Mailchimp) asking me to confirm my opt-in to the newsletter. Once I confirm opt-in, I receive a thanks confirmation but nothing is populating in Mailchimp on the back-end (no contact, first name, last name, or email address). Would love help here or to know if others are experiencing this same thing.
  4. I'm having a difficult time connecting Mailchimp with Squarespace. I followed the steps, connected the block with mailchimp and google drive but the contacts aren't rolling over to mailchimp. Over there it says there's a connection error but Idk what that means or how to fix it. I have disconnected everything and reconnected, also created a new block but still the same issue.
  5. Site URL: https://www.rux-i.com/ hey, i am trying to add a mailchimp code to my website, i want to have the pop up subscribe form from mailchimp where my clients are going to subscribe, how can i do that? thank you
  6. Site URL: https://www.dogoodlabs.com.au/qantas-copy Hi team, Need some help with coding. I've created a signup embed form in Mailchimp and added it to my website through code block. I need to adjust the code so it creates a button before the form appears (exactly as the current button on the page "where should we donate"). On the screenshot: white rectangle form to match top button. Code: <!-- Begin Mailchimp Signup Form --> <link href="//cdn-images.mailchimp.com/embedcode/classic-071822.css" rel="stylesheet" type="text/css"> <style type="text/css"> #mc_embed_signup{ background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:600px; margin: 0 auto; padding: 25px; border-radius: 15px; } /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */ </style> <div id="mc_embed_signup"> <form action="https://dogoodlabs.us4.list-manage.com/subscribe/post?u=aec73f42b3989b36b374e1ca1&amp;id=6f17420f09&amp;f_id=00085ae9f0" method="post" id="mc-embedded-subscribe-form" name="mc-embedded-subscribe-form" class="validate" target="_blank" novalidate> <div id="mc_embed_signup_scroll"> <h2>Have a say and let us know where we should make our quarterly donations</h2> <div class="indicates-required"><span class="asterisk">*</span> indicates required</div> <div class="mc-field-group input-group"> <strong>Where should we donate? </strong> <ul><li> <input type="checkbox" value="1" name="group[77031][1]" id="mce-group[77031]-77031-0"> <label for="mce-group[77031]-77031-0">OzHarvest - Feeding People in Need</label> </li> <li> <input type="checkbox" value="2" name="group[77031][2]" id="mce-group[77031]-77031-1"> <label for="mce-group[77031]-77031-1">RMHC Australia -Supporting Seriously Ill Children &amp; their Families</label> </li> <li> <input type="checkbox" value="4" name="group[77031][4]" id="mce-group[77031]-77031-2"> <label for="mce-group[77031]-77031-2">Lifeline - Supporting Mental Health Services for the Nation</label> </li> <li> <input type="checkbox" value="8" name="group[77031][8]" id="mce-group[77031]-77031-3"> <label for="mce-group[77031]-77031-3">All of the above</label> </li> </ul> <span id="mce-group[77031]-HELPERTEXT" class="helper_text"></span> </div> <div class="mc-field-group"> <label for="mce-EMAIL">Email Address <span class="asterisk">*</span> </label> <input type="email" value="" name="EMAIL" class="required email" id="mce-EMAIL" required> <span id="mce-EMAIL-HELPERTEXT" class="helper_text"></span> </div> <div hidden="true"><input type="hidden" name="tags" value="6872823"></div> <div id="mce-responses" class="clear"> <div class="response" id="mce-error-response" style="display:none"></div> <div class="response" id="mce-success-response" style="display:none"></div> </div> <!-- real people should not fill this in and expect good things - do not remove this or risk form bot signups--> <div style="position: absolute; left: -5000px;" aria-hidden="true"><input type="text" name="b_aec73f42b3989b36b374e1ca1_6f17420f09" tabindex="-1" value=""></div> <div class="clear"><input type="submit" value="Subscribe" name="subscribe" id="mc-embedded-subscribe" class="button"></div> </div> </form> </div> <script type='text/javascript' src='//s3.amazonaws.com/downloads.mailchimp.com/js/mc-validate.js'></script><script type='text/javascript'>(function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[0]='EMAIL';ftypes[0]='email';fnames[1]='FNAME';ftypes[1]='text';fnames[2]='LNAME';ftypes[2]='text';fnames[3]='HIDDEN99F';ftypes[3]='text';fnames[4]='TEXTYUI_3';ftypes[4]='text';fnames[5]='TEXTAREAY';ftypes[5]='text';fnames[6]='HIDDEN6CD';ftypes[6]='text';fnames[7]='HIDDENA5B';ftypes[7]='text';}(jQuery));var $mcj = jQuery.noConflict(true);</script> <!--End mc_embed_signup--> Thank you
  7. Site URL: https://stradegy0.squarespace.com site: https://stradegy0.squarespace.com pw: stradegy Disclaimer: I know next to absolute nothing about coding. A team I'm working with wants to add an archive of their newsletters to their homepage. This is the code that Mailchimp offers up: <style type="text/css"> <!-- .display_archive {font-family: arial,verdana; font-size: 12px;} .campaign {line-height: 125%; margin: 5px;} //--> </style> <script language="javascript" src="//stradegy.us20.list-manage.com/generate-js/?u=3e33660085a44f8d3ee5cdd16&fid=15068&show=10" type="text/javascript"></script> If you enter that into a code block absolutely nothing happens. What am I doing wrong? Does it need to be in in some kind of <div> ? Thank you so much in advance for your help!
  8. In my newsletter form it is not showing mailchimp as a storage option. It also displays an error message for Google Drive. please see screenshot included.
  9. Site URL: https://www.moonswordbooks.com/ I post lengthy (1000+ words) articles on my SquareSpace site weekly. I have it linked up to MailChimp so that when something new appears on the SquareSpace site, it gets emailed by MailChimp to the relevant audience, using the RSS feed system. This all works fine. In MailChimp, when you put the merge tage RSSITEM:CONTENT into the email structure, it's supposed to pick up an excerpt of the post, defaulting to 500 words. In fact, it just sends the whole thing, no matter how long. I have searched online and I am not the only person to have this problem, nor have I seen much indication that anyone's found much of a solution. While I work on that end of things, however, it seems to me that maybe I can resolve it on the SquareSpace end. In the Options pane for each post, I can create an excerpt manually. If I could send this through MailChimp, with their "read on..." link going back to the post itself, that'd solve my problems and be much more readable anyway. But MailChimp does not have--or doesn't indicate, anyway, an RSS merge tag that will pick up the Excerpt text from SquareSpace. Can anyone suggest some code which I can substitute for RSSITEM:CONTENT in MailChimp to pick up the Excerpt instead of the total body text? Thank you!
  10. Site URL: https://www.amooninthedark.com Hey circle members. Seems like the mailchimp integration has been having issues since sqsp launched their own campaigns. I've set up other clients rss automated campaign without issue but recently I've noticed the images are not resizing even when that checkbox is checked. Anyone solved this issue? I've gotten little help from mailchimp. I tried this and helped but left lots of space around images. https://artshacker.com/make-mailchimp-images-behave/
  11. Site URL: http://www.oldish.com I am using the free version of mailchimp to send out an automated email to subscribers to let them know a new blog post is up. I want to only show the first image, title and an excerpt of the blog post in the email. When I choose the excerpt option on mailchimp, the whole blog post is still showing in the email. I have tried putting some copy in the excerpt option in the Squarespace blog but it messed up the blog format. Does anyone know how to only show the title, the first image and an excerpt in the mailchimp platform?
  12. Site URL: https://www.comms8.com/ Hi everyone, I need help. I double check with the RSS link and put it on mailchimp. However, in mailchimp, it does not convert the content of the squarespace blog post to it. It just show my template post before like the pics below. Anyone can help? It is quite urgent. Thanks!
  13. Site URL: https://www.tealcanvas.com/ Hi friends! We have a site where we are showcasing artists across a variety of styles and price points for unique commissions. Currently, in order to get in touch with an artist, we have a button at the bottom of each artist page (product page) connected to a squarespace form that will be sent to me. At this point, I would get in touch with the artist. However, to better automate responses and track orders, we would like to create the form in agile crm or mailchimp instead and then have a button linking to that external form. However, I cannot find a way to connect a button or form within squarespace that will be linked to either agile or mailchimp. Do I need to add custom code? Any help would be appreciated! The site has not yet launched, so is still behind a password - Tealcanvas0202 Jay
  14. Site URL: https://www.bridgecomputerservices.co.uk Hello All, I have an issue with the MailChimp integration. Specifically, when I add a newsletter signup block at the bottom of my blog page, I have to manually connect MailChimp every time I make a post, even though the integration is connected and tested. Any ideas?
  15. Site URL: http://www.arianamartin.com I have a newsletter sign up form on my site linked with Mailchimp. I'm getting LOTS of emails from Squarespace titled 'Mailchimp didn't save your recent Form Block submission' due to spam/suspicious activity. They are all clearly phishing attempts from spambots, because the names/email addresses used are suspicious (see screenshot). I used to get maybe one notification like this per week, but am now getting several per day. Does anyone know why this is happening and how to make my form more secure? Thanks in advance!
  16. Hello, I'm using mailchimp as my main email provider. When someone goes to the checkout page and submits their mail without going further (giving personal info, card numbers, etc...) I can't see them anywhere as them being subscribed.. When they input their mail and press "continue" shouldnt they be subscribed immediately? I have attached a picture below for a better understanding:
  17. My goal is to use MailChimp to send an automated email reply when viewers enter their email address into a Squarespace form block. The list dropdown in the Squarespace forms does not contain the campaigns I have created in MailChimp. The accounts have been integrated together. Is there a different way I need to set up the campaign in MailChimp so that when I go into the Squarespace form storage list, the campaigns will appear? Thank you.
  18. We need a simply website for our nonprofit Jewish genealogy society with less than 100 members and very little traffic. We need fillable forms for membership and mailing list signees. Is there a mailing program similar to constant contact or mail chimp? We also have a newsletter. Ideas on a squarespace program that will assist in our newsletter online mailings. Thanks so much Leah
  19. Hi all, I'm making my first Square Square site, and I'm really enjoying it! Everything is running smoothly, except one thing, I cannot find a way to add some information on my three Squarespace forms to make mailchimp segment working properly. I've made some screenshoot, since my english is basic, it could be much easier 🙂 On my first screen cap (in French, sorry…), I added an hidden field on my form and added an value to test (01). I can see the name of my hidden field in Mailchimp, but since it's not working, I guess I'm doing something bad here. Is it the "good" way to achieve this? Tons of thanks in advance. - Simon
  20. Hi everyone, we are considering setting up email marketing for our websites. The online reviews of Mailchimp tech support make me worry a little ... does anyone here have first hands experience with them? TIA!! https://www.trustpilot.com/review/www.mailchimp.com
  21. Site URL: http://www.asarodger.com Hey Squarespace community, Just checking in to see if there's been a removal of the integration with MailChimp? I recently tried to add an email block and only got the choices of using Squarespace emails or collecting to a G-Drive Sheet. See screenshot attached, there used to be an option for mailchimp, but it seems to have disappeared. Curious if this is just me, or if the partnership/integration has ended? Cheers! Asa
  22. Hi there, My client wants to use an opt-in subscribe form on her new website. She uses Mailchimp free version and has already an existing audience but these contacts were added manually in mailchimp. I read that you should only use empty mailchimp audience to connect your storage to squarespace. Does this also apply for an existing audience without having a subscribe/newsletter block? I really appreciate your help on this! best, Hanita
  23. I downloaded/exported my mailing list from one of my Squarespace websites to import to my other Squarespace website. When I try to import I get screen that says "The first column of your CSV must contain at least one email address." Shouldn't the Squarespace system be downloading in the correct format that they require? I don't know how to edit a CSV to reformat.
  24. Site URL: https://jilliciousfoods.com We are using Mailchimp to send automated emails to people who (1) sign up for our newsletter in our footer or at the bottom of our homepage, or (2) complete the contact form on our Contact page. We would like to somehow integrate our store with Mailchimp, too, so that when people make a purchase they are added to a separate Audience in Mailchimp. But I don't see integration options under Commerce. Is this possible? Thanks!
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